Uswitch comments on Ofcom's ECN data
Uswitch issued the following comment following the release of Ofcom data showing ECNs are saving customers millions.
Ernest Doku, broadband expert at Uswitch.com, said: “With the prices of so many household essentials rising, it’s more important than ever to keep control of your bills.
“While it’s positive that end-of-contract notifications have helped reduce the numbers of out-of-contract consumers, there are still more than seven million people paying more than they should.
“It’s telling that more than half of Virgin Media customers are out of contract, a far higher proportion than other providers. This is despite any material change to your bundle resulting in your contract being extended.
“Clearly more can be done to make their offerings more appealing to consumers, either by improving the product or reducing prices.
“If your broadband, mobile phone or pay TV deal is due to come to an end you will receive a letter, email or text informing you of the cheapest deals your provider can switch you to, should you decide to remain with them. Either way, when you get this notice, it’s time to take action.
“When you receive this information, it is worth remembering that you don’t have to accept the deal on offer as it may not be the best option for you in the market.
“To ensure you are getting the best possible deal for your needs and, armed with details of how much you are going to be paying, it is a good idea to run a quick comparison to see what other providers are currently offering.
“Don’t wait for a letter to drop through your front door if you know you are out of contract. Get online now and start researching what deals are available, even if they are with your current provider.”
About Uswitch
Uswitch is one of the UK’s top comparison websites for home services switching, including energy, broadband and mobiles.
More people go to Uswitch to switch their energy, broadband and mobile than any other site, and we have saved consumers over £2.7 billion off their bills since we launched in September 2000.
Free mobile app Utrack also helps households manage their home energy usage and make potential savings.
Uswitch is part of RVU, a group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.