Uswitch comments on Ofcom's changes to the Universal Service Obligation
Uswitch have issued the following comment following the announcement from Ofcom that makes it easier for broadband customers to get their service improved in their area.
Justina Miltienyte, policy expert at Uswitch.com, says: “Ofcom’s new rules should provide a fairer way to distribute the costs of delivering broadband to hard to reach areas.
“Many people who are stuck on painfully slow broadband speeds live in rural areas, but they can club together with neighbours to pay the difference in the cost of improving the infrastructure, if the amount exceeds £3,400.
“It could be difficult for some customers to pay the full amount, if their neighbours don't agree to pay their fair share.
“At a time when household bills are increasing for millions of consumers, and with many entirely reliant on their broadband for work, socialising and entertainment, people shouldn’t have to pay the earth to have a better service.
“It is positive to hear that Ofcom is still working with the broadband industry and the Government to drive costs down further.”
About Uswitch
Uswitch is one of the UK’s top comparison websites for home services switching, including energy, broadband and mobiles.
More people go to Uswitch to switch their energy, broadband and mobile than any other site, and we have saved consumers over £2.7 billion off their bills since we launched in September 2000.
Free mobile app Utrack also helps households manage their home energy usage and make potential savings.
Uswitch is part of RVU, a group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.