Ernest Doku, mobiles expert at Uswitch.com, comments: “With three of the big four mobile providers bringing roaming charges back in 2022, it’s a breath of fresh air to have one company make this pledge to their customers.
“This promise from Virgin Media O2 means that O2 mobile customers will be able to enjoy their holidays without running up £2 a day roaming charges.
“Roaming charges are deeply unpopular with mobile users, who rightly feel aggrieved by a return to charges to access minutes and data they have already paid for.
“It will be interesting to see whether consumers feel strongly enough about roaming that Virgin Media O2 starts pulling in more mobile customers.
“Existing customers of EE, Vodafone or Three should check their contract to see whether these new charges apply to them. If you signed up before the specific dates, you should be safe.
“When it comes to travelling, don’t leave it until the last minute to check the roaming charges for your destination. Use hotel and cafe Wi-Fi when on holiday where possible, ensuring any public access points are safe and secure before logging on.”
Uswitch is the UK’s top comparison website for home services switching. We’ve saved consumers £2.5 billion off their energy bills since we launched in September 2000, and also help people find a better deal on their broadband, mobile and TV.
Uswitch is part of RVU, a global group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.