Yorkshire Water

Yorkshire Water supplies water and sewerage services to Yorkshire.

Yorkshire Water is the main UK subsidiary of the Kelda Group, which provides water and waste water services to customers in the UK and USA.

Yorkshire Water provides water and sewerage services to 1.7 million households, deriving 78% of its water supply from rivers and reservoirs and the other 22% from boreholes and aquifers. Yorkshire Water then supplies the water via 116 water treatment works and 30,000km of water mains.

Yorkshire Water also collects a billion litres of waste water and sewage each day, which is then treated in Yorkshire Water's 612 waste water treatment works.

To be classed as wholesome, water must comply with the water quality standards set out in the Water Supply (Water Quality) Regulations 1989.

In 2003, 262,718 tests were carried out on samples taken by Yorkshire Water. 99.95% of these tests complied with the Regulations (source: http://www.dwi.gov.uk).

Yorkshire Water is generally a hard water area. However, water hardness levels can vary within each area. Yorkshire Water can provide you with further information about water hardness in your particular area.

The Yorkshire Water "Customer Charter" sets out the level of service domestic Yorkshire Water customers can expect. If Yorkshire Water fails to meet those levels then customers may be entitled to compensation.