Commenting on Ofgem’s supplier standard variable tariff league table published today, Richard Neudegg, Head of Regulation at uSwitch.com, says: “We’ve long been championing for households to get off these expensive standard variable tariffs and it’s encouraging to see more consumers taking control of their energy bills.
“However, these figures raise serious questions around why there are significant differences between suppliers, and if some could do more to engage their customers. There are huge savings on offer for households who switch – the difference between the cheapest deal on the market and the average standard tariff is £324.
“Suppliers should be reaching out to all customers, but it is right that Ofgem introduces targeted regulation to protect the most vulnerable. Ofgem’s proposals to extend price protection to an extra two million vulnerable households in time for next winter will be a welcome move for many.
“Focusing protection on the most vulnerable customers and helping more people engage is the only way to keep energy companies in check – rather than heavy handed widespread price regulation.”
Find out how you could save over £1,000 a year with uSwitch here.
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uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, home phone, broadband, digital television, mobile phones and personal finance products including mortgages, credit cards, current accounts and insurance.
uSwitch customers have the option to create an account which will prompt them when their current broadband, credit card, energy, insurance and mobile deals are coming to an end. For energy customers, the account can also automatically monitor the market and notify them when they can move to a cheaper tariff - making future comparisons even simpler and faster. In 2016, uSwitch saved UK consumers over £320m on their energy bills alone.
Broadband customers can conduct a speed test to find out how fast their broadband is and to identify the best broadband provider for their postcode.
The uSwitch mobile app allows customers to compare energy and broadband deals. Energy customers can compare deals in seconds by scanning the QR code on their energy bill. The app won 'Most Innovative Use of Mobile' and the 'Chairman's Award' at The DRUM Marketing on Mobile Awards 2017. Consumers voted it Most Popular Website (Comparison category) in the Website of the Year Awards 2016.
uSwitch was the first comparison site to achieve the Plain English Campaign’s Internet Crystal Mark, recognising that it has clear language, is accessible and easy to use.
uSwitch has a UK contact centre which is manned by energy and broadband experts. The ‘Send Us Your Bill’ service allows customers to post their latest energy bills to FREEPOST USWITCH in order to receive a free call back to be guided through the comparison process. Alternatively, consumers can email firstname.lastname@example.org with their postcode and usage details. uSwitch’s address is The Cooperage, 5 Copper Row, London, SE1 2LH.
uSwitch is owned by ZPG Plc (LSE:ZPG), owner of some of the UK’s most trusted home-related digital platforms including Hometrack, Money.co.uk, PrimeLocation, Property Software Group and Zoopla.