25 hours of free electricity
What is 25 hours of free electricity?
In November of 2025, we gave our customers 25 hours of free electricity across 5 weekends.
This exclusive offer was part of our Power Hours scheme, where you can earn with your smart meter year-round.
To get this offer, customers had to connect their smart meters and sign up to Power Hours with the Uswitch app by 31 October, 2025.
How can I get this offer?
Sign ups are now closed to this offer – the deadline was 31 October, 2025 by 23:59.
However we will have more offers coming up for anyone with a working smart meter.
To know about these offers as they happen, simply download the Uswitch app, connect your smart meter and sign up to Power Hours when prompted.
Make sure to opt into emails and push notifications for a heads up.
How did it work?
For each weekend in November, customers were able to select a time slot for either Saturday or Sunday, from 7am-12pm or 12pm-5pm.
We would then calculate how much they earned based on their electricity plan and add the amount to their earnings for them to withdraw in the first week of December, 2025.
Will Uswitch run more free electricity sessions?
We hope to! We’re constantly looking for ways to help our customers earn more with their smart meter with year-round offers from Power Hours.
Remember to opt into emails and push notifications to be the first to hear about our new offers.
Other FAQs
Who could sign up?
Sign ups are now closed to this offer – the deadline was 31 October, 2025 by 23:59.
However, to be notified of future offers, you can sign up for Power Hours in the Uswitch app. Anyone with a working electricity smart meter can sign up, regardless of which energy provider you're with.
How do I connect my smart meter?
Connecting your smart meter is easy, secure and takes less than 2 minutes.
Use the code from your smart meter’s in-home display unit, or connect using your bank card number to instantly access Power Hours and other great offers and insights. Check out our smart meter connection guide for step-by-step instructions.
How did you calculate my earnings?
We use the kWh usage data from your smart meter to calculate how much you’ve used in your chosen time slot. Then pair that with the unit rates from your electricity plan to calculate your earnings.
Not all smart meters update plan names when you switch suppliers or change energy plans. Make sure the right plan details are shown on the app to get accurate earnings.
We’ll add any calculated earnings to your total, ready to withdraw from the Uswitch app in early December.
Why are my earnings still calculating?
After each session takes place, we try our best to share your results within a few days. If there’s a delay retrieving your smart meter data, this may take longer.
Sometimes there are technical issues meaning we cannot receive your smart meter data for certain time periods. When this happens we will do what we can to try and retrieve them, but your calculations may take several weeks.
How much can I earn?
You can earn a maximum of £25 across the 5 weekends in November. That should be more than enough to cover all the laundry and cooking you choose to do during each of your free 5-hour time slots. We'll notify you if you're getting close to the limit so you can do your best not to over-spend during each time slot.
Why are my 25 hours of free electricity results different from my energy insights graph in the Utrack tab?
We're constantly working on and improving the app. Since Power Hours and 25 hours of free electricity is a newer offering, we've updated its method of calculating in a way that's more accurate than the energy insights graph in the Utrack tab – and haven't yet updated the calculation method for the graph. Therefore, the numbers might be slightly different based on the date and time that the individual results are produced. However, whatever results you receive for 25 hours of free electricity earnings are final.
How do I opt out of the offer?
You'll find a link to opt out of the offer on the 25 hours free electricity screen in the Uswitch app.
Can I sign up to this if I'm enrolled into an energy earning scheme with another provider?
Yes, you can be enrolled in 25 hours of free electricity – and other campaigns through Power Hours – while also be enrolled in an energy saving scheme with another provider.
However, when you sign up to Power Hours, you'll be automatically enrolled in our Reduce and Earn sessions – which are a part of the NESO Demand Flexibility Service (DFS) scheme.
You can only be registered with one NESO DFS scheme at a time. If you’re enrolled in multiple NESO DFS schemes when a session takes place, there's a chance you'll be disqualified from earning money in both until you have opted out of all but one.
Once you opt-out of your other scheme, you should be able to rejoin Reduce and Earn sessions by the next day.
When will I be able to withdraw my earnings from this offer?
Earnings from each week will be calculated in the days following your weekend time slot. Those earnings will move into pending state in the Earn tab in the Uswitch app, and will be made available to withdraw in December.
Do I still have to pay my energy bill for the time slots I've selected?
Yes, this offer won't change your supplier's energy bill. Instead, think of it as a refund from Uswitch for the electricity you used. You'll earn cash in our app that you can withdraw to your bank account, which means you will still have to pay your supplier for the electricity used during your chosen times.
We use the kWh usage data from your smart meter to calculate how much you’ve used in your chosen time slot. Then pair that with the unit rates from the electricity plan you confirmed with us to calculate your earnings.
Make sure the right plan details are shown on the app to get accurate earnings. We’ll add any calculated earnings to your total, ready to withdraw from the Uswitch app in December.
