Robin Hood Energy is a new gas and electricity supplier offering both residential and business energy to Britain
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Robin Hood Energy supplier rating 2018
Robin Hood Energy scored four-and-a-half stars out of five in the latest survey of UK energy customers. The survey, run annually by uSwitch via YouGov, included more than 17,000 respondents and is the largest survey on customer satisfaction of energy suppliers.
About Robin Hood Energy
The Nottingham-based supplier joined the quickly expanding list of small energy providers in 2015.
Indicative of their name, they are a not-for-profit organisation launched by Nottingham City Council, and their aim is, simply, to provide more affordable energy to the people.
The supplier is the first of its kind — a local-authority-owned energy company — since the energy market was nationalised more than 65 years ago, and Robin Hood Energy hopes to tackle fuel poverty by offering an affordable alternative to the big six.
The supplier also works to help other communities and councils mirror their business model to establish their own local energy suppliers.
Despite being focussed in the Nottingham area, anyone in England, Scotland or Wales can switch to Robin Hood Energy.
Learn more about Robin Hood Energy in our Meet the Small Suppliers interview.
As a new supplier, Robin Hood Energy was not included in our most recent independent YouGov survey, so we don't have a customer satisfaction rating for this supplier.
Robin Hood price rises
In March 2017, Robin Hood Energy announced it would be raising prices by 17% on average for standard variable rate customers on a dual fuel tariff.
The price rise will take effect 22 April 2017. The supplier are blaming rising wholesale energy costs for the price increase.