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Extra Energy, has ceased trading, affecting over 100,000 customers.

Rik Smith, Uswitch.com energy expert, says: “On the day that Ofgem has announced its supplier licensing reforms to protect customers from financially unsustainable energy companies, Extra Energy has become the seventh supplier to cease trading since 2016. With over 100,000 domestic customers, as well as 20,000 business accounts, this is the second largest energy firm to go out of business after GB Energy two years ago.

“Consumers may be wondering whether this would have been prevented had the proposed new rules been in place earlier. However, Extra Energy customers can rest easy because safeguards put in place by Ofgem mean there will be no interruption to their energy supply and their credit balances will be protected. Households and businesses affected should take a meter reading and wait until Ofgem appoints a new supplier, who will then get in contact with details of its tariffs. At this point, the price which former customers of Extra pay may change, but they will be free to switch away to another supplier if they wish.”

Extra Energy customers affected by this news can find more information on Uswitch.com’s online guide.

Find out how you could save over £1,000 a year with Uswitch here.

FOR MORE INFORMATION

Ailene Barr

Phone: 020 3872 5610

Email: ailene.barr@uswitch.com

Twitter: @uswitchPR

Notes to editors

  1. https://www.ofgem.gov.uk/publications-and-updates/ofgem-protects-customers-failed-supplier-extra-energy

  2. Seven domestic energy suppliers have now ceased trading since November 2016: GB energy (2016) Future Energy (2018) GEN4U (2018) Iresa (2018) Ephase Energy (2018) Usio Energy (2018)

Extra Energy (2018)

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