Uswitch comments on network problems being experienced by Virgin Media’s customers in London

Ernest Doku, tech expert at Uswitch.com, commented:  “At a time when people are especially reliant on their home broadband for work and keeping in contact with friends and family, connectivity problems will be frustrating to thousands of Virgin Media customers.

“The lockdown period has put increased pressure on providers to ensure customers stay connected and it is important these vital services are not down for long.

“Our research found that nearly three quarters (71%) of Londoners have struggled with their broadband or mobile signal during lockdown.

“If your broadband is down, and you have the additional data on your mobile contract, you may be able to tether to your phone and use it as a hub to connect to the internet. Just remember that using your mobile phone data in this way will eat up your allowance far quicker than if you only used it for your smartphone.”

FOR MORE INFORMATION

Rory Stoves

Phone: 020 3872 5613

Email: rory.stoves@uswitch.com

Twitter: @UswitchPR

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