Nick Baker, broadband expert at Uswitch.com, says: “Broadband has been a lockdown lifeline for millions, and it’s hard to imagine how the country could have kept running without it.
“For three months it has helped adults work remotely, enabled children to take school classes online and entertained us all as we’ve streamed countless hours of TV and video.
“Our own data shows how households are spending their time online, with people enjoying an extra hour-and-a-half a week streaming TV and films and an additional three hours using their connection for work.
“The UK’s broadband network has coped well with the extra demand placed on it, but a fifth of users have reported problems with their connection, seeing internet pages failing to load and online videos buffering.
“The experience of the last few months highlights how important a good broadband connection is to every household.
“If your internet service has not been up to scratch, take an online speed test and check that you’re getting the connection you’ve paid for. If you need a faster connection, do a comparison of what deals are available at your home.
“The idea that better broadband costs more is a myth. Many of those still struggling on standard ADSL connections could switch to faster, fibre broadband and save money in the process.”
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Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.
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