Mobile users warned to beware £2-a-day fees as roaming charges return from January
● Vodafone roaming fees come into effect in January[1], EE from March[3], and Three charges return on 23rd May[2]
● New and upgrading mobile customers face £2-a-day fees to make calls and use their data in the EU
● Uswitch.com urges mobile users to check what alternatives are available if they are travelling this year.
With networks reintroducing roaming charges in January[1], mobile users are being advised to check what fees they could face before travelling abroad by Uswitch.com, the comparison and switching service. Vodafone’s roaming charges will apply from 6th January[1], EE’s from 3rd March[3], and Three’s fees will return on 23rd May[2]. Fees are commonly £2 a day to make calls or use data abroad, but some providers offer multi-day options that can reduce this cost.
In June, EE was the first network to announce that it would reintroduce roaming charges in Europe, saying it would “support investment into our UK-based customer service and leading UK network”[4]. Vodafone’s announcement followed in August, and Three’s in September.
Customers who took out a mobile contract before the changes were announced will not be affected.
Ernest Doku, mobiles expert at Uswitch.com, comments: “Many mobile users who are travelling to Europe in 2022 will have to endure the added cost of roaming charges, with EE and Vodafone reintroducing their fees.
“UK customers travelling to the EU will have to pay £2 a day for access to data and minutes they have already paid for.
“If you’re going on holiday or travelling abroad for a longer time, you can save money by paying for multi-day passes with Vodafone, or Roam Abroad with EE.
“If you’re an existing customer of EE, Vodafone or Three, check your contract to see whether these charges apply to you. If you signed up prior to specific dates, you should be safe.
“When it comes to travelling, don’t leave it until the last minute to check the roaming charges for your destination, and use hotel and cafe Wi-Fi when on holiday where possible, ensuring any public access points are safe and secure before logging on.”
Find out more about roaming charges here.
FOR MORE INFORMATION
Ross Stebbing
Phone: 07827 836 709
Email: ross.stebbing@rvu.co.uk
Twitter: @UswitchPR
About Uswitch
Uswitch is one of the UK’s top comparison websites for home services switching, including energy, broadband and mobiles.
More people go to Uswitch to switch their energy, broadband and mobile than any other site, and we have saved consumers over £2.7 billion off their bills since we launched in September 2000.
Free mobile app Utrack also helps households manage their home energy usage and make potential savings.
Uswitch is part of RVU, a group of online brands with a mission to empower consumers to make more confident home services, insurance and financial decisions.