Hyperoptic broadband deals
Why choose Hyperoptic?
Stress-free streaming. Get market-leading speeds of up to 1Gbps.
Enjoy flexibility. Sign up for a year or roll monthly, whatever suits you.
Connect your home for free. Get a free wireless router included.
Switch at the right time
Want to avoid overpaying and get a reminder when your contract ends?
Switch at the right time
Please note: Broadband providers may increase monthly prices in line with the retail or consumer price index each year during the length of your contract. Please refer to individual broadband provider's terms and conditions before signing up.
To find out more about the Uswitch Awards and how they are selected, please visit our awards homepage.
§Next-day delivery on orders made before 20:00. To find out more about delivery times, please check the provider site for more details.
†If you shared information on how much you pay for your broadband, your results will highlight deals with an annual saving of £5 or more. Annual savings show what you could save in the first 12 months. Your savings are the difference between the annual cost you entered for your current deal and the deal you could switch to. The annual savings amount does not include:- setup costs or one-off payments
- vouchers, bill credit or other goods
- annual price increases
*The "average" speed displayed in Mb represents the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). The actual speed you will get depends on your cabling, your area and (with non-fibre optic products) time of day and how far you are from the telephone exchange. Most providers will tell you the likely speed you will receive when you begin your online sign up — this may differ from the average speed displayed on our table.
The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.
We aim to take the strain out of broadband comparison. Good broadband deals aren't just about the price, it's also about what's included in the product, the speeds offered and any extra incentives providers are offering. To balance all of these, we have developed a ranking formula that takes into account deals that are proving to be popular with our customers, that are competitive in the market and have a smooth buying process.
If you prefer, you can sort deals by monthly cost, speed or contract length. You can also choose to show costs as monthly or full contract, which lets you see the total spend over the contract period, including any setup costs.
Uswitch services are provided at no cost to you, but we may receive a commission from the companies we refer you to.
About Hyperoptic broadband
Hyperoptic is a full fibre broadband provider that was founded in 2011.
It delivers some of the fastest broadband speeds nationwide, focusing its services on new-build homes and apartment blocks. Plus, it was the first provider to make gigabit speeds — those at 1Gbps and higher — available to homes in the UK.
Hyperfast full fibre broadband
Hyperoptic connects fibre cables all the way to your property, which means its internet services are as reliable and consistent as possible, no matter how many people in your house are using the internet.
It’s also the fastest type of broadband you can currently get, since most fibre connections still rely on older copper phone lines to get from the street to your home. And because Hyperoptic's service uses fibre broadband to supply your home phone connection, you don't have to pay landline rental either.
Full fibre technology also allows Hyperoptic to offer symmetrical speeds on any package 150Mbps or faster. This means you can upload as fast as you download, unlike the majority of broadband connections where upload speeds are much slower than download. For example, Hyperoptic’s 500Mb package offers 500Mbps download and 500Mbps upload.
Flexible contracts
Hyperoptic offers a range of packages to suit every need, so you can choose a speed, contract length and therefore monthly price that suits you best.
Broadband speed options with Hyperoptic include:
- 50Mb
- 150Mb
- 500Mb
- 1Gb
You can also choose from a range of contract lengths, depending on how long you’re willing to take a commitment for:
- 24 months
- 12 months
- Monthly-rolling
All Hyperoptic broadband plans come with the option to add home phone services to your package too. The provider also offers a 30-day guarantee, which means you have the freedom to cancel within your first 30 days with no termination fees – and no hard feelings.
No mid-contract price rises
Unlike many larger broadband providers, Hyperoptic doesn’t hike its prices in line with inflation during fixed-term periods, so you won’t have any nasty surprises.
The provider also offers a price match guarantee, which means if you find an internet package with the same features for a cheaper price elsewhere, it’ll match it.
Early switching
Hyperoptic allows you to order a service up to 90 days in advance, which means you can organise to switch for when your current broadband contract is done, if you can find out when your end date is.
Give its customer services team a call and they’ll lock in any available offer and schedule your service to go live on your chosen date – with nothing to pay until your service starts.
Alternatively, since Hyperoptic runs its own network, you can even have Hyperoptic’s service running alongside your current provider if you can afford to have two broadband lines running. This could mean no downtime at all while you switch.
Hyperoptic availability in my area
Hyperoptic is currently growing its fibre network across the UK, with more areas being connected every week. To check its availability in your area, simply enter your postcode in our Hyperoptic postcode checker.
If it’s not available to you just yet, you can still register your interest. It’s free, won’t commit you to anything, and Hyperoptic offers a special discount once service becomes available to order.
Equipment
At the heart of Hyperoptic's service is the wireless HyperHub router, which facilitates superfast and ultrafast broadband speeds. This is free to customers who sign up for any of Hyperoptic's broadband packages and uses cutting-edge wireless technology for a more robust connection.
The HyperHub also features intelligent channel switching to minimise interference, so your connection is less prone to be affected by environmental conditions.
Hyperoptic customer service
Hyperoptic’s customer support is available 24/7, and the provider is rated Excellent on Trustpilot.
If you need help with something to do with your service, Hyperoptic has an extensive hub of online help pages with information on billing, the installation process, speed, technical support and more.
Or if you’d rather speak to an agent, you can contact the Hyperoptic support team via the following ways:
- Email: support@hyperoptic.com
- Phone: 0333 332 1111
- Live chat: Visit its Contact Us page and scroll down to the bottom
Does Hyperoptic have a customer email address?
Hyperoptic does not provide email addresses for broadband customers. Of course, subscribers can always use a free account such as Gmail or Yahoo.