Your shortcut to smarter switching.
Check out this year's winners across broadband, mobiles and TV.
Public choice
Broadband Provider of the Year
Winner 2024

Public choice
Alternative Broadband Provider of the Year
Winner 2024

Public choice

Public choice

Public choice

Public choice

Judges' choice

Judges' choice

Public choice
Network of the Year
Winner 2024

Judges' choice
Handset of the Year
Winner 2024
Public choice
Public choice
Public choice

Public choice

Public choice

Opensignal data

Public choice

Public choice

Public choice

Public choice
Public choice

Judges' choice

Judges' choice

for their ‘New EE’ Home Wi-Fi features
Judges' choice
It's important to us that real customers have their say in who wins.
So, we've surveyed thousands of broadband, TV and mobile customers to find out what they think of their suppliers. Their responses will determine the winners of our public choice category awards.
We assembled an expert panel of leaders across consumer technology.
Each judge will independently select their winners from the shortlisted networks and providers in our judges' choice categories.
For some categories, we look at insights from our switching data or from other organisations, like Opensignal and Ofcom (that’s the regulator for telecoms in the UK) to crown the right winners.

Tomi Adebayo
Tech Influencer
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Jonathan Morris
Tech Journalist
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Chris Hall
Tech Journalist
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Carly Page
Tech Journalist
View ProfileOrtis Deley
Tech Broadcaster
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Ian White
Tech Journalist
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Nick Baker
Senior Editor
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Content Creator
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Joe Svetlik
Tech Journalist
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Richard Priday
Tech Journalist
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Dave Snelling
Tech Journalist
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Mike Moore
Tech Journalist
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Jamie Harris
Tech Reporter
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Martyn Landi
Tech Journalist
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Jon Devo
Tech Journalist
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Hannah Cowton
Tech Journalist
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07 Febuary 2024
Uswitch has announced the winners of its Broadband and TV Awards for 2024, with Plusnet, Community Fibre and Disney Plus sweeping the categories this year.

07 Febuary 2024
It’s awards season! Here at Uswitch, we like to celebrate the best networks, phones, and all things telecoms from the past year. Find out the latest winners in Mobiles.
Uswitch commissioned Opinium Research to poll 24,054 UK telecoms customers in November 2023 to determine the nominees and winners for the public choice award categories.
Of those respondents, 20,000 were broadband customers, 21,453 were mobile customers and 13,423 were digital TV customers - all of whom had been signed up to their service for at least three months. The group of respondents provided by Opinium was a nationally representative sample of consumers across the UK. Most award nominees and winners were determined by the provider that received the highest percentages in relevant categories to topics in question.
For Broadband Provider of the Year, Best Alternative Network (Altnet) and Network of the Year, the average customer satisfaction scores from a number of relevant questions were combined to derive best overall scores, and subsequently a winner. For the ‘Most Popular’ award categories, winners were chosen based on a 50/50 combination of average customer overall satisfaction scores and internal Uswitch sales data.
All providers were required to meet the 2% minimum sample size requirement to ensure there were enough respondents to make the sample size representative. For consideration in the Broadband category awards, the minimum sample size requirement was at least 400 respondents per provider. There are four sub-categories of Mobiles awards: Network, SIM only, Contract and Pay As You Go. The 2% minimum size requirement was 430 (Network), 146 (SIM only), 63 (Contract) and 133 (Pay As You Go) respondents per provider. For the TV category awards, the minimum sample size requirement was at least 269 respondents per provider (2%).