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Uswitch Broadband & Mobile Awards 2020

See who’s won this year’s awards

The 2020 broadband and mobile logo

The awards winners

Broadband & TVMobiles

Broadband & TV

Broadband

Broadband winners

NowBroadband

Broadband Provider of the Year

“From bundle bonuses to no contract options, NOW Broadband spoils for choice.” Ernest Doku, Head of Commercial, Uswitch

Public choice + internal data award

Virgin Media

Fastest Broadband Provider

“Virgin Media continues to impress with its unrivalled ultrafast fibre network.” Max Beckett, Content Editor, Uswitch

Internal data award

Best Provider Customer Service

Plusnet

Public choice award

Best Value Broadband Provider

NowBroadband

Public choice award

TV

TV winners

NOW TV

TV Provider of the Year

"NOW TV combines a great selection of UK and US content with flexible pricing.” Nick Baker, Content Writer, Uswitch

Uswitch judges' award

Best Smart Media Device

Amazon Fire TV Cube

Judges' choice award

Best TV Content

Netflix

Judges' choice award

Best TV Streaming Service

Netflix

Judges' choice award

Bundles

Telecoms - Bundles winners

Quad Play Provider of the Year

EE

Public choice award

Best Triple Play Provider

Sky

Uswitch judges' award

Mobiles

Networks

Telecoms - Network winners

Sky Mobile

Network of the Year

"Early upgrades, data rollover, flexible price plans - Sky’s benefits are all wins.” Ru Bhikha, Senior Commercial Manager, Uswitch

Public choice award

Best Network Coverage

O2

Public choice award

Fastest Mobile Network

EE

Data from OpenSignal

Best Network for Customer Service

Plusnet

Public choice award

Best Network for Data

Sky Mobile

Public choice award

Best Network for Roaming

Three

Uswitch judges' award

Mobile Plans

Telecoms - Mobile plan winners

Best Value Pay Monthly Network

Plusnet

Public choice award

Best Pay Monthly Network

Sky

Best Pay Monthly Network

Best PAYG Network

VOXI

Uswitch judges' award

Best SIM only Network

Vodafone

Uswitch judges' award

Best Value SIM-only Network

SMARTY

Uswitch judges' award

Manufacturers

Telecoms - Manufacturers winners

Huawei P30 Pro

Handset of the Year

"Huawei has pushed the envelope, the P30 Pro is outstanding." Chris Hall, Editor, Pocket-lint

Judges' choice award

Manufacturer of the Year

Samsung

Uswitch judges' award

Telecoms Innovation Award (joint winner)

Samsung Galaxy Fold

Judges' choice award

Retailers

Telecoms - Retailers winners

High Street Retailer of the Year

Argos

Public choice award

Best Retailer for Customer Service

Tesco Mobile

Public choice award

Mobile Reseller of the Year

MPD

Uswitch judges' award

Online Retailer of the Year

Amazon

Judges' choice award

Meet our Judges

The awards judging panel is made up of leading news, technology and consumer finance journalists.

The Uswitch Broadband and Mobiles Award winners are decided by customer satisfaction research and our team of judges, composed of industry experts and technology journalists.

The Fastest Mobile Network award will be determined from data supplied by mobile analytics company OpenSignal. *

In conjunction with Opinium Research, Uswitch polled 11,420 broadband customers and 10,194 mobile phone users to decide the winners of the consumer-voted award categories.

* Analysis derived from OpenSignal Awards - UK State of Mobile Networks and Mobile Network Update reports, April and October 2019, based on independent analysis of 1,403,138,272 on-device measurements recorded by 260,231 devices during the period Dec 1, 2018 - Feb 28, 2019 and 1,289,618,186 on-device measurements recorded by 500,220 devices during the period Jun 1 - Aug 29, 2019. ©2019 OpenSignal Inc.