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UK households already owe £1.3 billion ahead of winter bill hikes

With the August price cap level announcement imminent, Uswitch research has found that household energy debt is standing at an all-time high of £1.3 billion – nearly three times higher than it was in September 2021.
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With most customers' energy bills all but certain to rise from October, almost a quarter of households already owe an average of £206 to their energy provider this summer alone.

Another eight million bill payers have no credit balances, meaning 14 million households have no protection from hardship this winter.

Justina Miltienyte, head of policy at Uswitch.com, said: “Energy debt has hit an all-time high with the worst possible timing, turning this winter’s energy price hike into a deeply precarious situation for many households.

“Our data shows that while a similar proportion of people are in debt as in April - people now owe approximately 10% more than just four months ago to their energy suppliers. This is an alarming situation, as summer is traditionally a time when households are using less power for heating, which helps bill payers to build up energy credit ahead of the winter.

“This also suggests the cost-of-living crisis is already squeezing budgets dramatically, even during the summer months, as families struggle with rising bills in all areas.

“If you are behind on your bill payments, or your energy account is going into debt, speak to your provider as soon as possible. They should be able to help you find a solution, such as working out a more affordable payment plan. You may also find you are eligible for additional support such as hardship funds and other energy help schemes.

“The Government also needs to take energy debt seriously ahead of the winter - and a greater support package for vulnerable households needs to be agreed as a priority."

Read more:

What is Ofgem's energy price cap 2024? - Uswitch

Information on the energy price cap set by Ofgem at a level of £1,690 for standard variable tariff customers from April to July 2024.

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How to find out if you’re eligible for an energy help scheme, grant or benefit - Uswitch

Find out if you're eligible for energy help schemes or benefits using our interactive tool.

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Average gas and electricity bills in the UK - Uswitch

What does the average UK gas and electricity bill look like? See how your energy usage and bills compare against Ofgem's averages for 2024.

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