Ecotricity is a renewable electricity and gas supplier, and claims to have the lowest carbon footprint for both of any supplier in the UK
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Ecotricity supplier rating 2018
Ecotricity scored four-and-a-half stars out of five in uSwitch's 2018 survey of energy customers.
The survey included more than 17,000 UK energy customers, who rated their suppliers in categories including customer service, value for money, likely to recommend and more.
Ecotricity offer just one plan each for gas and electricity, featuring "ethical pricing" which they say means everyone one pays the same no matter when they joined, and there are no cancellation fees.
Ecotricity also offer their "Frack-Free Guarantee." Fracking is the term used for hydraulic fracturing, the controversial method of drilling into the Earth to pump in chemicals and water to release gasses trapped in the rock. The gas is collected and used to produce energy.
Ecotricity instead produce gas through "grass-fed Green Gas Mills".
Learn more about Ecotricity in our Meet the Small Suppliers interview.
Ecotricity had less than 150 responses in our independent YouGov survey, so we can’t show a customer service rating. This is not necessarily an indication of poor performance.
Ecotricity price changes
In November 2016, Ecotricity implemented a 5.7% price rise.