Press release:

More price rise pain for one million customers as npower hikes bills

  • npower is raising gas and electricity prices for one million customers from 17th June[1]
  • Bills will increase by £64 from £1,166 to £1,230[1] – the equivalent of £64 million nationwide[2]
  • npower blames rising wholesale and policy costs for the increase[1]
  • Households urged to show energy companies they won’t be taken for granted and save up to £491 by switching supplier[3].

npower is the fourth of the ‘big six’ energy companies to increase the price of its’ Standard Variable Tariff. From 17th June, one million customers will pay an average of £64 more per year for their  dual fuel bills[1].

Commenting on the news, Claire Osborne, uSwitch.com energy expert, says: “npower has reclaimed its top spot as the most expensive big six standard tariff.

“The average £64 rise is the equivalent of almost three weeks spending on energy[4]. npower customers who don’t want to suffer the same fate as households on British Gas, EDF, and Scottish Power standard tariffs have a simple choice to make: stay on a rip-off tariff and watch their bank balance shrink even further, or compare, switch and save up to £491. With the recent wholesale cost increases, now is the time to switch and lock in a fixed deal to protect yourself against future price rises.

“Energy suppliers haven’t been afraid to increase prices in spite of the threat of an energy price cap – perhaps because they’re confident that customers will mistakenly think a cap protects them, so they won’t switch once it’s in place.”

— ends —

Notes to editors

  1. http://www.npowermediacentre.com/r/5453/npower_increases_domestic_standard_energy_prices
  2. One million customers x £64 = £64 million
  3. https://www.uswitch.com/faqs/savings-messages/
  4. £1230 divided by 52 = £23.65 a week. £64 divided by £23.65 = 2.7 weeks’ worth of energy spending.

About us

Launched in September 2000, uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, broadband, TV services, mobiles and personal finance products including mortgages, credit cards, car and home insurance. Last year we saved UK consumers over £278 million on their energy bills alone.

Customers can sign up to an account that automatically monitors the energy market and notifies them when they can move to a cheaper tariff, while broadband customers can conduct a speed test to find out how fast their broadband is and identify the best deal for their postcode.

The multi award-winning 'Switching Made Simple' app allows customers to compare energy, broadband, credit card, mobile and SIM-only deals – and uSwitch also has a UK contact centre manned by energy and broadband experts. Customers can post their latest energy bills to FREEPOST USWITCH to receive a free call back and be guided through the comparison process, or they can email customerservices@uswitch.com with their postcode and usage details.

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