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How to back-up your data and restore your Android smartphone to factory settings

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Upgrading your phone usually brings with it excitement and stress in equal measures. You get to choose a new, better handset, but at the same time you’re probably not looking forward to the hassle of replacing your most important device.

Thankfully, transferring data onto your new phone is much simpler than it was a few years ago, when Android customers had to resort to glitchy apps, dodgy Bluetooth connections or simply plugging both devices into a laptop or PC and hoping for the best.

Nowadays there are a whole host of different options to safely transfer all your data onto your new phone. There are also lots of simple things you can do to get your old handset ready to sell on.

We’ve put together a handy step-by-step guide to make switching handsets as painless as possible.

1. Back up all your data

Woman holding phone

First things first, you must make sure you’ve backed up all your data. This is actually a very sensible thing to do, regardless of whether or not you’re switching handsets.

After all, although smartphones are pretty sturdy nowadays, you never know what accident could befall your phone. And if your device is ever damaged or stolen, you’ll be very glad you backed up all your contacts, messages and photos.

Back up your phone using your Google account

Android backup data using Google

When you first set up your Android phone, you were probably asked to sign in or register for a Gmail account. Not only does this enable you to download apps using Google Play, it also means that Google has got you covered when it comes to backing up important data, such as contacts and calendars.

All of your app data, from calendars, contacts and photos, to music and game saves can be synced to Google’s servers and easily transferred onto a new device.

Go to ‘Settings’ and select ‘Accounts’, then ‘Google’. Select your Google account and tick everything you want to sync. It should then start doing an automatic back-up.

All you’ll need to do then is sign in to your Google account on your new phone and you’ll instantly have all your contacts, browser bookmarks, movies, music, and photos on your new device.

Back up your phone using your Samsung account

Samsung account

As well as using Google or the Android settings to back up their data, Samsung users can also sync their phone to their Samsung account.

Just go to ‘Settings’ and select ‘Accounts’. Then, select your Samsung account and sync your data.

Alternatively, customers with a Samsung Galaxy S7 or S7 Edge can upload their data onto the Samsung Cloud. To do this, go to ‘Settings’ and select ‘Samsung Cloud’.

Your data should automatically update onto the Samsung Cloud, but if not, you can simply select what information you want it to save. It will also tell you how much cloud storage you have used up.

Back up your text messages

SMS backup and restore

You may have noticed that we haven’t mentioned anything about backing up text messages yet. That’s because these auto-options currently don’t back up your texts automatically.

Still, there is a very simple way to prevent losing your messages.

All you need to do is download the SMS backup and restore app for free from Google Play to make sure all your text messages and call logs are safely stored.

You will then be able to store your texts and call logs on the app and can easily transfer them onto your new phone using a Wi-Fi connection. Just make sure you download the app on both phones to get it to work.

2. Transfer all your data onto your new Android phone

Man holding two phones data transfer

So, you’ve got a brand spanking new handset but it doesn’t really feel like yours yet. You need to transfer your data onto your new device.

Transfer all your data using your Google account

Google apps

If you backed up all your data onto your Google account, you should be able to get everything transferred over really easily.

All you need to do is log in to your Google account and it should automatically copy all of the data you stored onto your new phone.

Transfer your data using a third party app

Copy my Data app

There are lots of great apps out there that will help you copy all your data from one phone to another.

Our personal favourite is Copy my Data, a free app that allows you to do exactly what it says.

Compatible with both iPhones and Android devices, all you need to do is download the app on both phones and use it to copy data from one phone to another using a Wi-Fi connection.

Samsung Smart Switch

Samsung Smart Switch

If your phone is from the Samsung Galaxy S6 or S7 range, you will already have Samsung Smart Switch downloaded onto your new device. This is a really handy app that lets you transfer all your data from your old phone without any fuss. You will find the app in 'Settings' under 'Backup and reset'.

All you need to do is make sure you have Smart Switch on both your old and new handsets. You can download it for free from Google Play. You can then transfer all your information wirelessly or through a wired connection on to your new Samsung Galaxy.

If you’re transferring data from an iPhone onto a Samsung Galaxy, simply download Samsung Smart Switch on your PC or Mac and connect both devices and follow the instructions to transfer your data.

3. Restore your Android phone to factory settings

wileyfox app drawer

Once all your data is safely on your new phone, it’s a good idea to remove all your data from your old handset, particularly if you want to sell it on. Here’s how to do it.

Go to the ‘Settings’ and select ‘Backup and reset’, then choose the ‘Reset phone’ option. If you have a screen lock, you'll need to enter your pattern, PIN or password. Then, press ‘Delete everything’ to erase all your data from your phone’s internal storage. When your device has finished erasing, select the option to reboot your device.

Reset your Android phone if the handset isn’t working

Android bot no command recovery mode broken phone

If your phone has packed up, you can reset it in recovery mode. It’s a bit fiddly but it might be your best shot at salvaging your handset.

First, switch the phone off and then hold down the ‘Volume up’ button and the ‘Power’ button at the same time until the phone switches back on.

Next, press the 'Volume up' and 'Volume down' buttons to scroll through the list of options until you find ‘Recovery mode’. Click on it and you'll see an image of an Android robot with a red exclamation mark and the words ‘No command’.

Hold down the ‘Power’ button, press the ‘Volume up’ button and release it. Then use the volume buttons to scroll to ‘Wipe data/factory reset’ and press the ‘Power’ button to select it. Scroll down to ‘Yes - erase all user data’ and press the ‘Power’ button to select it.

4. What to do with your old Android phone

Cheap phones 2016

By now, you'll no doubt be happily getting to know your new phone. But, your old one might still be worth something. If your old handset still works well, you could always keep it, so you have a spare phone for emergencies.

Perhaps get a good SIM-only deal and use it as a second phone or give it to the kids to play with.

Alternatively, you can always sell it on. Check out our tips on how to get the best price for your old handset.

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