ScottishPower provides gas and electricity to over 5.2 million domestic customers in the UK and maintains a large distribution network.
ScottishPower was formed in 1990, following the privatisation of the previously state-owned Scottish electricity industry. In 1995 it acquired the regional supplier, Manweb.
Customer satisfaction
The results of our 2011 customer satisfaction awards:
ScottishPower achieved the 4th highest score amongst the six major suppliers with an overall score of 61%.
This survey was conducted by YouGov online between 14th - 18th October, 2011.
A total of 5,270 UK energy customers took part in the survey. Customers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted.
How do ScottishPower generate energy?
- 49%Coal
- 43%Gas
- 8%Green
Average from all UK suppliers
- 29%Coal
- 44%Gas
- 17%Nuclear
- 8%Green
- 2%Other
Green (renewable) energy is from sources such as wind, solar and hydro-electric. Information taken from the Energy Saving Trust.
CO2 waste from UK energy suppliers
Nuclear waste from UK energy suppliers
Recent price changes and where ScottishPower rank
On the 16th of January ScottishPower announced it would drop its gas prices by 5%, with effect from the 27th of Febrauary.
Previously they increased its gas prices by 19% and electricity prices by 10% from 1st August 2011. ScottishPower's gas prices went up by 2% and electricity prices by 8.9% from 25th November 2010.
The table below shows which of the Big Six energy suppliers last raised and dropped their prices, and when:
| Date of price change | Supplier | Average gas price change (%) | Average electricity price change (%) |
|---|---|---|---|
| 26th March 2012 |
|
4.5% |
0% | 27th February 2012 |
|
5% |
0% |
| 27th February 2012 |
|
0% | 6% |
| 01st February 2012 |
|
5% |
0% |
| 12th January 2012 |
|
0% | 5% |
| 07th February 2012 |
|
5% |
0% |
| 10th November 2011 |
|
4.5% |
15.4% |
| 1st October 2011 |
|
15.7% |
7.2% |
| 13th September 2011 |
|
18% |
11% |
| 14th September 2011 |
|
18% |
11% |
| 18th August 2011 |
|
18% |
16% |
| 1st August 2011 |
|
19% |
10% |
