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When will my smart meter be installed?

All suppliers are required to have offered their customers a smart meter for gas and electric by the end of 2025. When you'll get your meter depends on your supplier's current progress and ability to install meters in homes like yours.
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By the end of 2025 everyone in England, Scotland and Wales will have been offered smart meters by their suppliers for gas and electricity ‚ÄĒ this is part of a significant update to Britain's energy infrastructure at the request of the government.

Discover more smart meter statistics on the UK's rollout.

British Gas and the smart meter rollout

Between now and the end of 2025 all customers will be able to claim their smart meters, including prepayment customers.

British Gas is working to ensure all their customers can benefit from smart meters now, but smart meter technology is not ready for every home just yet. That means you'll need to have either your electricity, or your gas and electricity with British Gas.

If your home isn't ready, you can register your interest and be added to the waiting list to receive a smart meter from British Gas. Once you're on this list, you'll be kept up to date and informed of when you can get a British Gas smart meter installed.

Visit British Gas to register interest in a smart meter.

E.ON Next and the smart meter rollout

E.ON Next is currently fitting smart meters as part of a regional rollout.

If you're particularly interested in getting a smart meter, you can register your interest with E.ON Next and it will be in touch to let you know if you're currently eligible to be offered one. If not, E.ON Next can let you know what any of the next steps are.

EDF Energy and the smart meter rollout

EDF Energy is currently installing smart meters on a small scale to test and refine the installation experience for their customers. It's aiming to start increasing the number of installations in the second half of this year in order to meet the deadline.

If you're interested in getting smart meters and EDF Energy is your current supplier, you can register your interest on its site.

ScottishPower and the smart meter rollout

After installing and testing smart meters in 2015 on a small scale, ScottishPower is now installing smart meters as part of a wider rollout.

ScottishPower customers will be notified when the supplier is scheduling installations in their area. When you receive a letter you can arrange an appointment.

Shell Energy and the smart meter rollout

Shell Energy are currently focusing on installing meters for customers whose meters have come to the end of their lifespan.

However, upon request, Shell Energy may be able to offer you smart meters for your home. Head to its smart meter FAQs page to find out how to register your interest.

OVO and the smart meter rollout

Some households aren't currently eligible for OVO to install smart meters in - for example, high-rise blocks of flats may not support smart meters depending on where the current meter is.

OVO will get in touch when you're eligible to have a smart meter installed and you can select an appointment time that suits you.

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