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Good Energy

Good Energy

Good Energy sources its electricity from UK renewables such as sunshine, wind and water

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Good Energy is an independent supplier providing electricity made by a growing community of independent generators across Britain making the most of the natural resources around them.

They purchase power via more than 750 producers across the UK who utilise hydro, solar, wave and wind methods. They use a system that guarantees that, over one year, every unit used by its customers is matched by a unit sourced from a renewable source.

Learn more about Good Energy in our Meet the Small Suppliers interview.

Price History

In October 2016, Good Energy announced it would freeze its prices, just one day after GB Energy announced a price rise of 30%.

While this was welcome news amongst rising wholesale energy prices, uSwitch Energy Expert Claire Osborne commented of the freeze:

“This is a bold move by Good Energy at a time when many deals, especially from independent providers, are increasing in cost due to rising wholesale prices."

“However, Good Energy’s green dual fuel energy tariff – frozen at £1,070 – remains £240 more expensive than the cheapest green plan on the market from rival Octopus Energy, so customers should shop around.

“Although many suppliers are increasing the cost of their cheapest deals as we head into winter, there are still many competitive tariffs on offer – for now at least. Customers worried about the prospect of price rises this winter should also consider moving to a fixed rate tariff."

In November 2013, Good Energy announced it would be freezing its prices for the remainder of the winter months. The independent supplier said that its customers will be protected from price rises until 1 April 2014.

Chief Executive Juliet Davenport said of the news, "We know our customers appreciate price stability and today's news will help them plan their energy expenditure over the coming winter months."

In October 2012 Good Energy announced a price rise of 9% on its electricity prices to take effect from the 5th December 2012.

Prior to that Good Energy cut its gas prices for dual-fuel customers by 5% on the 1st of August 2012. Previously they cut their standard electricity plan prices by 7.5% in January 2009, with a further cut of 7.5% made in March 2009.

Corporate info

Good Energy is a green electricity company formed in 1999 by the Monkton Group. They are a UK company and based in Chippenham.

The company practice what they call "living our shared values," which they say means that their commercial endeavours will always be a part of bigger ethical and social objectives.

Customer satisfaction

Good Energy had less than 150 responses in our independent YouGov survey, so we can't show a customer service rating. This is not necessarily an indication of poor performance.

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