From 100% renewable electricity to green gas, support for electric vehicles (EVs) and more, Good Energy offers the tools to help build a zero-carbon future for its customers and for Britain. You can find out more about Good Energy on its website.
The supplier purchases power via more than 1,600 producers across the UK who utilise hydro, solar, wave and wind methods. Good Energy ensures it feeds back enough 100% renewable electricity into the National Grid to cover the amount used by each of its customers. Good Energy also offers carbon neutral gas, of which 10% is renewable biogas generated from organic matter. The supplier also offsets the emissions from the gas customers use by supporting projects that improve access to clean, green energy around the world.
All of Good Energy's tariffs achieved Gold Standard Green Accreditation under Uswitch's accreditation scheme, which launched in 2021. SVT Electricity, Good to Fix Electricity, SVT Gas and Good to Fix Gas are accredited as Gold level Green thanks to the supplier's commitment to sourcing and supplying renewable energy.
As of July 2023, Good Energy has a 4.7 score on TrustPilot from over 8,500 reviews, with particular praise paid to the quality of its customer service.
Good Energy does have an app that allows customers to submit meter readings, view their current and past statements, pay bills and find answers to commonly asked questions about gas and electricity.
Yes - Good Energy works with a specialist smart meter installation partner to ensure customers who want a smart meter have the opportunity to get one.
Good Energy offers a range of energy efficiency products to customers, including heat pumps (though these are only available predominantly in the south-west of the country); solar panels and batteries, which are available through an installer which is part of the Good Energy group; and boiler servicing.
Good Energy was granted a permanent exemption from the price cap because it goes above and beyond when it comes to generating and supplying renewable energy to customers. This means that it can charge more than the price cap unit rate on its SVT as long as customers have actively chosen to be on it.
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