iD Mobile international roaming FAQ

If you’re travelling to countries within the EU, roaming charges won't be a problem if you’re with iD Mobile. iD Mobile customers get free roaming in 50 destinations throughout the EU, EEA and to a few locations farther afield.

What is roaming?

With roaming you can use your calls, texts and data overseas. If you have a plan with an inclusive roaming allowance, you can use your phone as normal when travelling. 

Since the UK left the EU, roaming charges have started being reintroduced by many of the biggest networks. However, EU roaming comes as standard on all iD Mobile plans. There are even a number of destinations outside of the EU that are included, so you can use your minutes, texts and up to 30GB of data while visiting. 

Check the fair usage and open data policies to see if they affect you and your specific mobile plan.

Which destinations are included in iD Mobile's free roaming?

iD Mobile customers can use their monthly allowance of calls, texts and data for no extra cost in 50 locations.

Band 1 countries included in iD Mobile roaming

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Réunion, Romania, Saint Barthélemy, Saint-Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City.

Band 2 countries included in iD Mobile roaming

Azerbaijan, Macedonia, Belarus, Kazakhstan.

Can you use free roaming on all iD Mobile plans?

Yes. Whether you have a handset from iD on a pay-monthly contract, a SIM only deal, or a pay-as-you-go plan, you can roam like at home in any of the countries listed above.

How to activate the roaming for iD Mobile?

In the iD Mobile app or your online account, navigate to ‘My extras.’ You’ll then need to turn on international and roaming to use your phone abroad.

You’ll also need to check your device settings. Go to settings, Mobile Service, and tap on your SIM. From there, you can toggle on Data Roaming so that your phone automatically connects to the local network when you arrive at your destination.

What’s included in your iD Mobile roaming allowance?

Calls and texts to UK standard landline and mobile numbers will be deducted as usual from your monthly allowance.

When travelling to any Band 1 destination, you’ll also be able to make calls and send texts to any country within that band without incurring additional charges.

Finally, if you’re in a Band 2 destination, you can call or text local numbers with your inclusive minutes and texts. However, you might need to pay for an add-on to receive incoming calls and texts from any country.

Premium numbers starting with 118, 09, 070, non-premium non-geographic numbers (084, 087) and free numbers (080) are not included in your iD Mobile roaming allowance.