The Confidence Code, which is managed by the UK energy market regulator Ofgem, is a voluntary code of practice for online domestic price comparison services designed to help make the switching process easier, more reliable and provide reassurance for consumers. Requirements include independence, impartiality, the fair presentation of tariffs, and the accuracy of information presented.
In Ofgem’s most recent audit of the uSwitch site (September 2013), we scored 100% for each of the nine code of practice requirements of the Confidence Code.
The Verisign encryption service guarantees that any personal information you enter on our site is kept safe. It works by encrypting sensitive information entered during transactions, which is then deciphered at the end of the process to verify the transaction.
The Financial Conduct Authority
We're authorised to help you compare money and insurance products by the Financial Conduct Authority (FCA) - an independent organisation set up by government to regulate financial services in the UK. The FCA promotes good business practice and fair financial markets to help consumers get a fair deal.
We’re committed to simple language and clear, accessible design. As a result, we’re the only price comparison website to have been awarded the Internet Crystal Mark by the Plain English Campaign - an independent group working for plain English in public communication. There are always things we could be doing better, so if you spot something you feel could be improved, email us at firstname.lastname@example.org.
The Experian Hitwise UK Top 10 Awards celebrates the most successful UK websites based on market share of UK visits a website has received throughout 2012.
During 2012, uSwitch ranked top based on market share of visits among all United Kingdom websites in the Hitwise Business and Finance - Utilities category.