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How to get free broadband from TalkTalk for jobseekers

How to get free broadband from TalkTalk for jobseekers

TalkTalk is teaming up with the Department for Work and Pensions (DWP) to offer six months of free broadband to jobseekers across the UK. Access to the internet is vital for those looking for work or needing to access government support services. So the collaboration between TalkTalk and Jobcentre Plus could help those hit hardest by the pandemic to get the support they need.

The free broadband voucher scheme was trialled in Greater Manchester and Cheshire during the second lockdown last year. And thanks to its success, it’s now being planned for rollout across the UK.

Daniel Kasmir, Chief People & Procurement Officer at TalkTalk said, “We believe that reliable broadband is a right not a privilege. However, many people across the UK are struggling to access the internet, with the effects of the pandemic leading to the number of Universal Credit claimants doubling within a year.

“The successful trial of this scheme in the North West demonstrates the value of broadband to those seeking jobs. Working with the DWP to roll this scheme out nationally supports our mission to democratise the internet and bring affordable, high-quality connectivity to everyone, helping to erase the UK’s digital divide.”

Mims Davies, UK Employment Minister, told The Guardian, “We want to support jobseekers in any way we can on their journey to securing employment, which includes levelling up opportunities by making sure they are digitally connected and can access the full range of support offered by our Plan for Jobs and our JobHelp website.”

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What’s included in the free TalkTalk broadband package for jobseekers?

Eligible jobseekers will be able to get the TalkTalk Fibre 35 package, which has an average download speed of 38Mbps and an average upload speed of 9Mbps. The Fibre 25 package, which is normally priced at £23 a month on an 18-month contract, will be available for free for six months.

More importantly, it doesn’t come with any obligation to continue with TalkTalk once the six months is over. In fact, the contract will terminate, rather than renew automatically. Customers will need to opt in to continue with TalkTalk or will be able to switch to a new broadband deal if they want.

This is a standard fibre broadband deal, offering jobseekers plenty of bandwidth and broadband speed to do the basics and get online while they’re looking for work. It doesn’t come with any extra services, such as inclusive calls or pay-TV services. But will include important key features, such as unlimited data usage, an included Wi-Fi router and access to its internet security features.

Note: if you choose to leave TalkTalk, you’ll need to return your Wi-Fi router in the supplied pre-paid returns service.

How to apply for free broadband from TalkTalk

Jobcentre Plus staff will be trained on the new scheme and will be tasked with identifying eligible participants so they can offer the vouchers. If you’re out of work at the moment, ask your Jobcentre Plus work coach if you’d be eligible for the scheme, especially if you don’t currently have broadband at home. It will be up to Jobcentre Plus staff to determine eligibility which they will have to assess on a case-by-case basis. But don’t worry, there’s no limit on the number of voucher referral codes available and there’s currently no cut-off date for applying.

If you’re eligible, your work coach will supply you with a referral code, which you can then use to contact TalkTalk directly and arrange an installation. This means that you’ll bypass the credit check that’s usually required to take out a service. So it shouldn’t have any negative impact on your credit score.

If you need to find better, more affordable broadband, check out our listings for the latest broadband deals on offer in the UK.

Our latest broadband deals

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