Congrats on joining millions of savvy savers by switching to a better energy deal — here's what happens now.
Whether it's your first or 15th time switching energy suppliers, you may be unsure what to expect next. Don't worry – we've rounded up everything you need to know to make the most of your energy switch.
How does Uswitch work?
Uswitch is an Ofgem-accredited price comparison site that can help you find and switch to a cheaper deal on your gas and electricity. Simply enter your postcode and a few details about your energy usage, and we'll show you the energy deals we can help you switch to today.
What happens after I switch?
Once you've chosen your new energy deal through Uswitch, there's not much you need to do except sit back and wait for your cheaper energy bill from your new supplier. In the meatime, here's everything you need to know:
Create/activate your Uswitch account
If you haven't yet, make sure to set up your Uswitch account — or, if you did create one after switching, don't forget to activate it by clicking the link we sent to your email.
With a Uswitch account, you can track your switch's progress, and your details will saved to make your next switch even easier and faster.
You DON'T need to contact your old supplier
Once you've confirmed your switch with Uswitch, we notify your new supplier. They notify your old supplier and arrange a supply switchover date. This date will be sent to you in your new supplier's welcome pack, which will also include all the tariff info for your records.
Your switchover should happen within 21 days
Most of the suppliers we work with adhere to the Energy Switch Guarantee, which means your switch should take no more than 21 days from the date your new provider receives your completed application.
The switch is all done remotely, and there are no physical pipe changes, meter changes or home visits required.
You DO need to take a meter reading
On the day of your supply switchover, make sure to take a meter reading and submit it to your new supplier.
This will be shared with your old supplier, who will send a final bill or credit your bank account accordingly.
You may wish to cancel any direct debits to your old supplier to be safe as well.
Change your mind? You have two weeks to let the supplier know
If you change your mind about your energy switch for any reason, you have 14 days to notify your new supplier to cancel the switch. You must contact the supplier - unfortunately, Uswitch cannot cancel your switch for you.