SSE Atlantic energy is part of the SSE group, which achieved the third-highest score in our Customer Satisfaction awards. They supply gas and electricity throughout the UK
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SSE, parent company to SSE Atlantic, fifth among eight suppliers in our 2017 customer satisfaction awards.
The customer service rating is based on an independent YouGov survey that was conducted between 27th October and 1st November 2016. A total of 5,028 UK energy consumers were asked their opinions on a wide range of issues relating to satisfaction with their energy suppliers. The figures have been weighted and are representative of all UK adults (18+).
Latest price change
In November 2016, SSE, parent company to SSE Atlantic, announced a price freeze for the winter season (until April 2017).
Previously in 2016, SSE had announced a price cut:
|Supplier||Date effective||Avg price change (%)|
|1 March 2017||1.2%|
|1 Feb 2016||5.1%|
|16 March 2016||5.1%|
|15 March 2016||5.4%|
|29 March 2016||5.3%|
|28 March 2016||5.2%|
In November 2013, SSE announced a gas and electricity price rise of 8.2%.
A month later, in December 2013, the big six supplier announced it would reduce its price rise in line with cuts to green levies the government had announced the same month.
This would result in an overall price rise for SSE Atlantic customers of 4.2%
SSE (Atlantic Energy's parent company) announced a price rise of 9% on both gas and electricity that went into force on the 15th of October 2012, and added £119 to the average SSE dual-fuel customer. Before that, gas tariffs were reduced by 4.5% in March 2012.
Prior to that, SSE Atlantic increased its gas prices by 18% or £118 on gas and 11% or £49 on electricity from the 14th September 2011.