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SSE energy supplier information

SSE energy supplier information

SSE 2019 customer rating

Big six energy supplier SSE was rated three stars out of five by customers in uSwitch's 2019 customer satisfaction survey. Customers gave the supplier marks in categories including Most Likely to Recommend and Meter Reading Services. The supplier's 70% customer satisfaction score earned it the Large Supplier of the Year award.

The survey, run by independent organisation YouGov and commissioned by uSwitch, included more than 17,000 respondents from the UK and is the largest survey of its kind.

To compare energy suppliers including SSE, type your postcode in the box and hit ‘Compare now’.

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Although energy prices are due to fall slightly in October, you can save more by switching to a fixed deal today. Enter your postcode below to get started.

SSE is the parent company for SSE Atlantic, SSE Scottish Hydro, SSE Southern Electric and SSE SWALEC and, as part of the big six, is one of the UK's largest gas and electricity suppliers.

Lock in a fixed energy deal today

Although energy prices are due to fall slightly in October, you can save more by switching to a fixed deal today. Enter your postcode below to get started.

About SSE energy

SSE was formed in December 1998, following the merger of Scottish Hydro Electric and Southern Electric, and currently manages one of the largest distribution networks in the UK. SSE supplies gas and electricity to millions of customers throughout Wales, England, Scotland and Ireland.

SSE offers its exclusive Reward programme, which gives registered customers the opportunity to purchase tickets to its arenas 48 hours in advance of general sale. Eligible SSE arenas are located in Belfast, Wembley and Glasgow.

The supplier is part of the Energy Switch Guarantee, which promises that customers’ switches will be completed within 21 days. With SSE, customers can manage their energy account online, with the ability to view their bills, make payments and submit meter readings to receive a balance instantly.

SSE energy prices and tariffs

As one of the UK’s biggest energy suppliers, SSE always has a wide range of competitive fixed rate and variable energy tariffs at various price points available for customers to sign up to. Customers can also have a smart meter installed free of charge so they can better monitor their energy usage.

For a fuller level of coverage, some of SSE’s energy tariffs enable customers to sign up to broadband along with their energy, as well as securing heating breakdown cover.

Additionally, if customers opt to pay by Direct Debit or standing order, they’ll receive a discount of £40 per fuel per year as opposed to paying via different methods.

You can take a look at all the SSE energy tariffs currently available through uSwitch below.

Supplier Plan name Tariff type Price
SSE 1 Year Fix Fixed until 30 Sep 2019 £1164 Compare now
SSE 2 Year Fix Fixed until 30 Sep 2019 £1165 Compare now
SSE Standard Fixed until 31 Oct 2019 £1177 Compare now

This information is updated hourly with energy plans which are available to switch to through uSwitch. To appear in this table, plans must be available in at least 7 of the 14 regions.

SSE energy price changes 2019

In August 2019, SSE announced a price drop of £77 for its standard variable tariff customers in line with the new energy price cap level, which had been revised by Ofgem. This represented a 6% decrease for around 2 million customers.

In February 2019, however, SSE had joined the rest of the big six energy suppliers in raising its prices from 1 April 2019 in line with the raising of the energy price cap.

In May 2018, SSE announced it would raise prices by 7.9% (total percent increase based on 6.7% average price rise and removal of the £6 per fuel, per year paperless billing discount), effective 11 July 2018.

You can read more about SSE's price change history in our guide.

The table below shows which of the big six energy suppliers, including SSE, have changed their prices so far in 2019.

Supplier Price change 1 Date effective Price change 2 Date effective

EDF Energy

+10% 1 Apr 2019 -6% 1 Oct 2019


+10% 1 Apr 2019 -6% 1 Oct 2019

British Gas

+10% 1 Apr 2019 -6% 1 Oct 2019


+10% 1 Apr 2019 N/A N/A


+10% 1 Apr 2019 N/A N/A


+10% 1 Apr 2019 -6% 1 Oct 2019

Based on a medium energy user on a standard dual fuel tariff, paying on receipt of bill, with bill sizes averaged across all regions.

Previously, in November 2016, SSE announced that it would place a "price freeze" on its standard variable rate plans until April 2017.

At the start of 2015, SSE followed the trend of its competition, stating that it would lower the prices of its standard plan by 4.1%. The price cut would not be implemented until 30 April 2015.

SSE announced a price rise of 8.2% in October 2013. This price increase went into effect in November 2013. The increase affected customers of all SSE's subsidiaries, including those on tariffs with SSE Atlantic Energy, SSE Southern Electric, SSE Scottish Hydro and SSE SWALEC.

In December that year, after the government announced a cut would be made to green taxes, SSE stated it would reduce this price rise by 4%, effective the following March. This made the overall price rise in 2014 4.2%.

SSE gas and electricity

Customers can choose between dual fuel, gas-only or electricity-only SSE energy tariffs depending on their circumstances and requirements. Different tariffs will be more suitable for customers living in certain areas - there’s no one-size-fits-all tariff that everyone should opt for.

SSE renewable energy

SSE does not offer renewable energy to the same extent that other suppliers do, but it has laid out plans to move more into this area of energy in the coming years.

SSE Renewables aims to treble SSE’s green energy output by 2030 by taking advantage of onshore and offshore wind energy, with the intention of becoming the UK’s largest and most efficient wind power operator.

SSE and its subsidiaries

SSE has a number of subsidiaries that operate in different parts of the UK. Below is a rough guide to which subsidiaries operate where.

Subsidiary Region
SSE Southern Electric London, Eastern, South-West and South-East
SSE & SSE Atlantic Midlands, East Midlands, Yorkshire, North-West and North
SSE SWALEC South Wales, North Wales
SSE Scottish Hydro Northern Scotland
SSE Airtricity Northern Ireland

What else does SSE offer?

  • Boiler and heating cover
  • Read more …

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