BT Mobile international roaming charges FAQ

BT Mobile has a great roaming scheme that allows all of its existing customers to get inclusive calls, texts and data to use while travelling abroad. Known as the ‘Roam Like Home’ scheme, you can use your UK allowances of calls, texts and data in 47 abroad locations at no extra cost.

BT Mobile packages with roaming

BT Mobile no longer takes on new customers, with parent company BT instead focusing its efforts on its newer brand, EE. Therefore, if you aren’t already a BT Mobile customer, you unfortunately won’t be able to sign up for a new BT Mobile deal and take advantage of its included roaming package.

BT Mobile EU roaming charges

BT Mobile has ‘Roam Like Home’ included in all of its existing call, data and text plans, giving customers to use their mobiles just like they do at home when travelling in the EU.

Roam Like Home includes the following EU locations:

BT Mobile international roaming locations

If you’re travelling outside of the EU, BT Mobile customers can still use their phones abroad but will need to purchase a BT Mobile Travel Data Pass to access their data.

This costs £6 for 500MB of data that must be used within 24 hours and will not be rolled over to the next day. 

This daily £6 charge will only work in the following countries:

• Andorra

• Australia

• Canada

• China

• India

• Mexico

• New Zealand

• South Africa

• Thailand

• Turkey

• United Arab Emirates

• United States

Which countries are not covered by BT Mobile roaming?

There are currently 39 countries which are not covered by BT Mobile roaming, and therefore, you will not be able to use data roaming, but you can still make calls.

BT Mobile roaming cap

BT Mobile applies a fair use limit of 15GB in a single billing cycle. If you exceed this, a surcharge may be applied.

Additional BT Mobile roaming charges

If you use more data than is included in your monthly allowance or exceed the 15GB fair usage cap, you will be charged additional roaming fees while travelling. If you’re in an EU destination included in ‘Roam Like Home’, you’ll be charged 11.42p and 9.47p per MB over your regular allowance.

If you only use a small amount of data at home but think you’ll need some extra while travelling, you can purchase data add-ons that last for one month and are applied to your regular monthly plan.

How to activate data roaming on BT Mobile

First, you’ll need to make sure that data roaming is enabled on your mobile phone. You can find this in your settings app in Mobile services or Mobile data settings.

If you’ve got roaming switched on, you’ll also need to activate data roaming in your BT Mobile account by logging into My BT and going to your personal settings.