Everything you need to know about SMARTY
SMARTY is a subsidiary of Three and uses its parent company’s network to offer 91% 4G coverage across the UK.
Specialising in competitively priced SIM-only plans, Smarty aims to set itself apart with a money-back incentive for unused data.
Here we’ll take a look at that in more detail, as well as everything else Smarty has to offer.
SMARTY bills itself as the “simplest and most honest network ever” and offers just three SIM-only plans, dubbed Small, Medium and Large. All of which feature unlimited UK calls and texts.
- Small gets you a monthly allowance of 2GB of data for £7.50 per month
- Medium includes a 4GB monthly data allowance for £10 per month
- Large is £15 per month and buys you a monthly allowance of 8GB
As you might expect for a network that’s focussed on value, SMARTY doesn’t offer the kind of attention-grabbing customer incentives, such as giveaways and cheap tickets, that you get with the likes of O2 Priority.
But that’s not to say it’s not without some unique selling points. These are:
- Money back for unused data If you’ve got any unused data at the end of the month, SMARTY will take money off your next bill. You’ll get £1.25 for each unused 1GB.
- No long contracts SMARTY plans operate on a month-to-month rolling contract basis. So you can cancel whenever you like.
- Extensive coverage SMARTY uses Three’s network. That means you get 91% 4G coverage across the UK.
- Referral scheme SMARTY customers who get a friend to join them on the network will be a given a free month. And the friend gets a free month too. Persuade 12 friends to join and SMARTY will give you a whole year free.
SMARTY's service is based on parent company Three’s network. So you’ll get 91% 4G coverage, as well as 97% 3G coverage.
At the time of writing, SMARTY doesn’t offer roaming and is a UK-only network. As a result, you can’t use your UK allowances abroad.
However, from June 2018 that's going to change. From this date, SMARTY is set to introduce inclusive roaming on its plans, so you'll be able to roam free.
Until then, it's also worth noting that right now because SMARTY is a UK-only network, you won’t be able to make international calls.
But you can get around that by using a VOIP service, such as Skype. That means you’ll be using your data to make the call.
Keen to find out more about roaming charges? Here's everything you need to know.
SMARTY doesn’t offer customer service telephone support. However, customers can contact support by visiting the SMARTY site and starting a web chat.
The web chat service is available from 8am to 8pm every day, except Bank Holidays.
Not sure SMARTY's for you? Take a look a look at what other providers have got to offer at our SIM only comparison page.
Moving to SMARTY and want to keep your phone number from another network?
We've got you covered. Just tell us which network you're leaving and which network you'd like to join and we'll walk you through the process step by step.