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SMARTY international roaming FAQ

You can still use your data, calls and texts with SMARTY EU roaming.
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SMARTY SIM only plans all still include EU Roaming capped at a 12GB fair use limit.

If you subscribe to a calls and texts plan, those will also be included as part of your EU roaming allowance. This will let you use your mobile while travelling just as you would at home.

Which locations are covered by SMARTY’s roaming scheme?

SMARTY’s roaming offer covers the following locations:

  • Austria

  • Belgium

  • Bulgaria

  • Comoros & Mayotte

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • French Guiana

  • Germany

  • Gibraltar

  • Greece

  • Hungary

  • Iceland

  • Ireland

  • Italy

  • Latvia

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Reunion

  • Romania

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

What about SMARTY customers roaming outside the EU?

If you're travelling outside the EU, you'll need to purchase one of SMARTY's “Out of plan” add-ons and then pay as you go. In this case, you'll only pay for what you use as you can put whatever you don't use towards your next month.

Setting up roaming on SMARTY

Before you travel for the first time with SMARTY, you'll need to update one of your settings in order for roaming to work.

On an iPhone you'll need to do the following steps:

  • Go to ‘Settings’

  • Tap ‘Mobile Data’

  • Open ‘Mobile Data Network’

  • Change the Mobile Data and MMS APN to: mob.asm.net


And for Android phone you'll need to:

  • Go to ‘Settings’

  • Tap ‘More…’ under ‘Wireless & Networks’ or 'Connections'

  • Open ‘Mobile Network’

  • Open ‘Access Point Names’ - If you don’t have any access point you’ll need to create a new one and skip to step number 7.

  • Open ‘3’

  • Open ‘Edit Access Point’

  • Change the APN to: mob.asm.net

You'll also need to set up your "Out of plan" add-ons within your SMARTY account before you leave if you're travelling outside the EU.

Anything else I need to know about SMARTY?

From discounts on unused data to its refer-a-friend scheme, SMARTY offers a lot of useful benefits for signing up.

Take a closer look at what it's got to offer with our one-stop guide.

Read more...

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