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  1. Uswitch.com
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  4. SMARTY
  5. Transferring your number

How to transfer your number from Lyca Mobile to SMARTY?

Read more about SMARTY

  1. 1) Find and buy a deal on SMARTY

    Assuming you’re out of contract, your next step is to sign up for the SIM-only deal you’ve selected on SMARTY. You’ll receive your SIM card in the post after you’ve passed SMARTY's credit checks.

  2. 2) Contact SMARTY to give them your PAC code

    Not much longer to go now. Your next task is to get in touch with SMARTY to give them your PAC.

    Because SMARTY doesn't have a customer support telephone contact number, you're required to log in to your SMARTY account and submit the PAC Code that way. You can do that right here.

  3. 3) Take out your SMARTY SIM and put it in your phone

    Got your phone to hand? Okay, you now need to unlock the SIM tray using a pin or the key that came with your phone. Once it's open, insert your SMARTY SIM in your handset.

    Your number won't be transferred instantly. But you will have a temporary phone number to use while the process is underway. So you'll still be able to use your phone and you'll be contactable.

  4. 4) Wait for your number to be transferred to SMARTY

    SMARTY advises that the process of transferring your number will take up to two working days. The transfer usually happens between the hours of 11am and 5pm.

    In the event that the transfer doesn't seem to have worked, try turning off your phone and then turning it on again.

    If there's still a problem, get in touch with SMARTY via webchat service on its site.