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Supermarket giant Tesco entered the UK mobile phone market in 2003. The company is a joint venture between Tesco and O2, with Tesco using the telecommunications company’s pre-existing network.
Tesco’s customer careline is open between 8am to 10pm during the week and between 8am to 8pm on weekends. The service can be reached on 0845 301 4455.
The company also operates a phone recycling scheme that allows you to earn rewards of up £70 as well as Green Clubcard Points.
Child safety is provided by parental controls that allow parents to put limits on their offspring’s usage and bar access to adult websites and premium rate numbers.
There are also useful guides to getting the best out of your handset on the Tesco Mobile website as well as instructions on what to do if your mobile is lost or stolen.
Tesco Mobile offers two great ways to get the most out of its network: a Tesco pay as you go tariff and a Pay Monthly SIM only tariff.
Customers who opt for the SIM only tariff benefit from a choice of three plans with a monthly flexible credit, which can be used as they determine.
Other advantages include half-price calls and texts to your five favourite numbers and a one-month contract.
Plus, if you manage to use up all of your flexible credit you're charged at a flat-rate of 20p a minute to all standard UK mobile and landline and 10p per text.
Pay as you go customers can also choose from three tariffs: Standard Plus, Extra and Value. These differ in the combination of minutes and call charges they offer, so that customers can choose a plan that closely meets their needs.
Customers on both Tesco Pay As You Go and Pay Monthly plans get 30 Clubcard points for every £10 they spend on top-ups directly with the company - that's 3 points per £1.
The Tesco/O2 network provides coverage for 99 per cent of the population of the UK. O2’s network is regarded as among the best in the country and has invested heavily in the development of 4G.