Coverage and speeds
VOXI uses Vodafone’s network, so is able to offer 98% 4G coverage throughout the UK on all its plans.
For this reason, average speeds offered by VOXI’s service are also in line with Vodafone. According to OpenSignal data covering the period between December 2017 to February 2018, Vodafone customers got an average speed of 12.31Mbps.
VOXI customers can use all their regular monthly allowances, including unlimited social media usage, for no extra cost when roaming anywhere in the EU.
To help keep costs down, VOXI doesn’t currently have a customer service phone line.
If you’re having problems, however, you can email email@example.com or write to VOXI Customer Relations Manager, Vodafone Limited, The Connection, Newbury, Berkshire RG14 2FN.
VOXI doesn’t let you roll over your data. But you get unlimited data for social media, so you can post as many Instagram photos as you like, without ever worrying about eating into your data.
Presumably as another cost-cutting measure, VOXI doesn’t have a mobile app at the moment.
You can, however, sign up for an online account to monitor your usage.
VOXI allows you to tether another mobile device or tablet to your phone, tablet or MiFi device but NOT to other devices such as your video game console, TV, or smart devices such as Chromecast or Fire TV Stick.