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Green Network Energy supplier information

Green Network Energy supplier information

Green Network Energy 2020 customer rating

Based on Green Network Energy reviews, the supplier was rated four stars out of five in the 2020 customer satisfaction survey run by YouGov on behalf of Uswitch. The energy supplier was judged by its customers in categories such as value for money and customer service, as well as for the switchover process.

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About Green Network Energy

Established in Italy in 2003, this gas and electricity supplier landed in the UK in 2017 and now has around a million active customers across both countries.

Founder Sabrina Corbo believes that a company’s actions should be a demonstration of its values, and not only invests in green energy like biomass, but also takes its family-first approach seriously by offering child care for its employees.

Green Network Energy offers bilingual customer service agents and a website that can be viewed in both English and Italian, the supplier aims to provide an “Italian touch” to your household energy service.

Green Network Energy Warm Home Discount

Customers on Green Network Energy tariffs can claim the government Warm Home Discount, which offers a one-off £140 discount on electricity bills for those eligible.

Customers that receive the Guarantee Credit element of Pension Credit fall into the 'core group' of eligibility, and will automatically receive the discount.

Green Network Energy tariffs also include the Warm Home Discount for the 'broader group', which includes customers on a low income who also get certain income-based benefits. Customers that meet the qualifying criteria in the broader group will need to apply to receive the Warm Home Discount from Green Network Energy.

How Green Network Energy prices have changed

In March 2020, Green Network Energy prices were cut in line with a reduction in the rate of Ofgem's energy price cap

. The reduction meant a 2% price cut for those on the supplier's standard variable tariff.

In October 2019, the supplier reduced the cost of its standard variable tariff, also in relation to a cut in the price cap.

In March 2019, Green Network Energy prices rose by 9% for standard variable tariff customers, effective 1 April 2019. This price rise was also in line with the changing price cap level.

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