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uSwitch comments on Ofcom plans for broadband and landline users to be automatically compensated for poor service

Commenting on plans published by Ofcom which would see landline and broadband customers who suffer slow repairs, missed appointments and delayed installations receive money back from their provider without having …

uSwitch comments on BT cutting the cost of bills for landline-only customers

Commenting on BT’s decision to cut the cost of bills for landline only customers, Richard Neudegg, head of regulation at uSwitch.com, says: “For BT’s up to one million landline only customers, this £7 …

uSwitch comments on Ofcom’s decision not to improve switching for cross platform and triple play services

Commenting on Ofcom’s decision not to improve the switching process for bundled telecoms services Richard Neudegg, Head of Regulation at uSwitch.com, says: “Ofcom’s decision not to sort out cross-platform and triple play …

uSwitch comments on Ofcom’s proposed changes to BT’s landline-only service

Commenting on Ofcom’s proposed changes to BT’s landline-only service, Richard Neudegg, Head of Regulation at uSwitch.com, says: “As we have seen with the CMA’s intervention on prepayment meters and the …

New uSwitch advertising campaign introduces the Coach character to show that switching is simple

uSwitch, the price comparison and switching service, is launching a new advertising campaign to encourage more people to switch their energy and broadband supplier. The brand is also unveiling a …

uSwitch comments on changes to BT Basic for low-income families

Commenting on the changes to BT Basic, which is available to qualifying low-income users, Richard Neudegg, Head of Regulation at uSwitch.com, says: “BT’s updated Basic package is a welcome change …

Parents to fork out £5.8 billion for Uni students this year

UK university students’ parents are set to dish out over £5,000 per child in financial support this academic year, collectively adding up to over £5.8 billion[1] Almost nine out of …

Comment from uSwitch on Ofcom’s proposals to make switching easier and more reliable for consumers

Commenting on Ofcom’s proposals to making switching easier and more reliable for consumers, published today, Richard Neudegg, Head of Regulation at uSwitch.com says: “Switching in the communications sector lags majorly …

uSwitch comments on EE landline price increase

Commenting on the news that EE has increased its line rental price to £17.50 per month for new customers and existing customers taking out new contracts, Ewan Taylor-Gibson, broadband expert at uSwitch.com, …

Ofcom research shows effectiveness of TPS at eliminating nuisance calls

Commenting on Ofcom’s latest research, whichshows the effectiveness of the Telephone Preference Service in reducing unsolicited live marketing and sales calls, Marie-Louise Abretti, telecoms expert at uSwitch.com says: “It’s not …