All of our Home Phone news in one place.

Sky’s the limit: Four gongs for Sky at Prestigious uSwitch awards

Broadband, TV and mobile provider Sky wins a spectacular four awards at the annual uSwitch Awards, including Quadplay Provider of the Year Plusnet takes home the award for Best SIM …

Vodafone tops telecoms complaints for the first time

Following Ofcom’s most recent complaints figures being released Ernest Doku, telecoms expert at uSwitch.com, says: “With telecoms customers prepared to vote with their feet when they don’t believe their providers are …

Ofcom to protect vulnerable consumers with cap on 118 numbers

Commenting on Ofcom’s announcement to cap the amount that 118 operators can charge customers, Richard Neudegg, head of regulation at uSwitch.com, says: “The fact that these numbers are mostly used …

Virgin Media increases cost of broadband, phone, and TV packages

Commenting on the news that Virgin Media is to increase its prices by up to £48 per year, Dani Warner, broadband expert at uSwitch.com, says: “Price rises do happen, but …

uSwitch comments on Ofcom plans for broadband and landline users to be automatically compensated for poor service

Commenting on plans published by Ofcom which would see landline and broadband customers who suffer slow repairs, missed appointments and delayed installations receive money back from their provider without having …

uSwitch comments on BT cutting the cost of bills for landline-only customers

Commenting on BT’s decision to cut the cost of bills for landline only customers, Richard Neudegg, head of regulation at uSwitch.com, says: “For BT’s up to one million landline only customers, this £7 …

uSwitch comments on Ofcom’s decision not to improve switching for cross platform and triple play services

Commenting on Ofcom’s decision not to improve the switching process for bundled telecoms services Richard Neudegg, Head of Regulation at uSwitch.com, says: “Ofcom’s decision not to sort out cross-platform and triple play …

uSwitch comments on Ofcom’s proposed changes to BT’s landline-only service

Commenting on Ofcom’s proposed changes to BT’s landline-only service, Richard Neudegg, Head of Regulation at uSwitch.com, says: “As we have seen with the CMA’s intervention on prepayment meters and the …

New uSwitch advertising campaign introduces the Coach character to show that switching is simple

uSwitch, the price comparison and switching service, is launching a new advertising campaign to encourage more people to switch their energy and broadband supplier. The brand is also unveiling a …

uSwitch comments on changes to BT Basic for low-income families

Commenting on the changes to BT Basic, which is available to qualifying low-income users, Richard Neudegg, Head of Regulation at uSwitch.com, says: “BT’s updated Basic package is a welcome change …