Following the news that Virgin has contacted customers to inform them of the price rise it announced last month Dani Warner, mobiles and broadband expert at uSwitch.com, says: “These increases for Virgin Media’s broadband, TV and home phone services will add an average of £39.60 to customers’ annual bills.
“The changes are expected to hit about five million people and are likely to take effect in September or October.
“This is the second price rise Virgin Media customers have faced in the last 12 months, and the provider risks its customers seeking better value elsewhere rather than continuing to foot the bill for the network’s costly ongoing infrastructure projects.
“Affected Virgin Media customers can leave within 30 days of being notified without paying any early termination penalties and may find they can get a better deal by switching provider.
“Customers who decide to leave should contact Virgin Media as soon as they are notified that their bill is to increase.”
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Launched in September 2000, uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, broadband, TV services, mobiles and personal finance products including mortgages, credit cards, car and home insurance. Last year we saved UK consumers over £278 million on their energy bills alone.
Customers can sign up to an account that automatically monitors the energy market and notifies them when they can move to a cheaper tariff, while broadband customers can conduct a speed test to find out how fast their broadband is and identify the best deal for their postcode.
The multi award-winning 'Switching Made Simple' app allows customers to compare energy, broadband, credit card, mobile and SIM-only deals – and uSwitch also has a UK contact centre manned by energy and broadband experts. Customers can post their latest energy bills to FREEPOST USWITCH to receive a free call back and be guided through the comparison process, or they can email firstname.lastname@example.org with their postcode and usage details.
uSwitch is owned by ZPG, which operates some of the UK’s most trusted digital brands that help empower smarter property and household decisions including Zoopla, Money, PrimeLocation and SmartNewHomes.
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