Benefits
Tesco Mobile is renowned for its family-friendly tariffs and money-saving extras. Here's what else you can expect from Tesco Mobile.
- Clubcard points: Tesco Mobile customers can collect Clubcard points for every £1 they spend on their monthly contract or credit top-up.
- Perks for families: If you’re a Tesco Mobile pay monthly customer with more than one contract on your account, you can add a free monthly perk, such as extra data, additional minutes, Clubcard points and money off their bill.
- Tesco Mobile triple credit: Customers on pay as you go can actually get three times the amount they top up once a month. So, if you top up £10, Tesco Mobile will give you an extra £20 of credit for free, giving you £30 in total.
Roaming
Tesco Mobile customers can now use their monthly allowances of data, calls and texts for no extra charge in 48 European destinations.
To find out more, check out our Tesco Mobile international roaming FAQ.
Customer Service
Tesco’s customer careline is open between 8am to 10pm during the week and between 8am to 8pm on weekends. The service can be reached on 0845 301 4455.
The company also operates a phone recycling scheme that allows you to earn rewards of up £70 as well as Green Clubcard Points.
Child safety is provided by parental controls that allow parents to put limits on their offspring’s usage and bar access to adult websites and premium rate numbers.
There are also useful guides to getting the best out of your handset on the Tesco Mobile website as well as instructions on what to do if your mobile is lost or stolen.
Tariffs
Tesco Mobile offers two great ways to get the most out of its network: a Tesco pay as you go tariff and a Pay Monthly SIM only tariff.
Customers who opt for the SIM only tariff benefit from a choice of three plans with a monthly flexible credit, which can be used as they determine.
Other advantages include half-price calls and texts to your five favourite numbers and a one-month contract.
Plus, if you manage to use up all of your flexible credit you're charged at a flat-rate of 20p a minute to all standard UK mobile and landline and 10p per text.
Pay as you go customers can also choose from three tariffs: Standard Plus, Extra and Value. These differ in the combination of minutes and call charges they offer, so that customers can choose a plan that closely meets their needs.
Customers on both Tesco Pay As You Go and Pay Monthly plans get 30 Clubcard points for every £10 they spend on top-ups directly with the company - that's 3 points per £1.
Coverage
The Tesco/O2 network provides coverage for 99 per cent of the population of the UK. O2’s network is regarded as among the best in the country and has invested heavily in the development of 4G.
History
Supermarket giant Tesco entered the UK mobile phone market in 2003. The company is a joint venture between Tesco and O2, with Tesco using the telecommunications company’s pre-existing network.