Apple has hit back at complaints that its new iPad is a little too hot under the collar, stating its slate is "operating well within our thermal specifications".
The iGiant made a surprisingly swift retort to reports that the just-released tablet becomes too hot from prolonged use, and in some cases forcibly shuts down until it’s cool enough to be used again.
"The new iPad delivers a stunning retina display, A5X chip, support for 4G LTE plus 10 hours of battery life, all while operating well within our thermal specifications,” Apple told CNET.
"If customers have any concerns, they should contact AppleCare.”
Its statement comes hot on the heels (no pun intended) of a Consumer Reports investigation stateside, which found the device to be warmer than the iPad 2 “but not uncomfortable if held for a brief period”.
It is unlikely the extra temperature is due to a hardware defect. It’s more likely being generated by the new iPad’s brawnier A5X chip, which Apple claims is four times faster than the Tegra 3 processor that features on various Android devices, and comes with a quad core PowerVR SGX543MP4 GPU for even more pixel-pushing muscle than its predecessor.
Other standout features on board the third-generation iPad – also dubbed the iPad 3 (although Apple refuses to call it that) – include a 9.7-inch Retina display with a 2048×1536 (that’s more than a 1080p panel), a five-megapixel camera that records in full HD and 4G LTE capabilities for countries that support it and a slimmer design.