closedownarrowexternal-linklogo-verticalmenu-barsearch Skip to main content
BT YouView+ box review

BT YouView+ box review

Every BT TV package comes with a YouView set-top box. We’ve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box.

BT’s YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. You can also buy or rent the latest films and box sets from the BT TV Store.

Here’s our review of BT’s YouView+ box.

Compare uSwitch's top BT deals

Compare all of our packages from BT

Compare now

What’s the difference between BT’s YouView boxes?

BT YouView set-top box

The YouView box you get depends on which BT TV package you sign up for.

Sign up for BT’s Starter + BT Sport package and you’ll get the basic YouView set-top box. You’ll be able to watch on-demand and catch-up TV, plus pause and rewind live TV, but you can’t record any TV on your box.

BT’s Entertainment Bundle comes with the YouView+ box, which does let you record TV — up to 300 hours of it, in fact. The top-tier box, the YouView+ Ultra HD box, has a bigger hard drive so you can store up to 600 hours of TV. You can also, as the name implies, watch programmes in UHD or 4K quality, which neither of the other boxes support.

For this review, we're looking at the YouView+ box. Although we didn't get a chance to get hands on with the UHD version, it's identical to the YouView+ aside from the storage space and improved image quality.

Compare uSwitch's top BT deals

Compare all of our packages from BT

Compare now

Using BT’s YouView+ Box

Similar to TalkTalk, BT’s YouView boxes recently got a software overhaul. Based on customer feedback, BT approached the project with one motto in mind: “Faster, smarter, better.”

Previously, BT customers had complaints about finding the content they wanted to watch, whether through on-demand services or live TV. They either had to search individual services or scroll through hundreds of channels before finding what they were looking for.

Now, the YouView boxes have a comprehensive, global search feature. BT also revamped their menu, changing it to a brighter colour (making it easier to read) and displaying as a small, visual guide under live TV. The main areas are:

  • Guide
  • Players & Apps
  • Search
  • My TV
  • BT Player
  • Settings

Guide

BT YouView guide

Despite numerous VOD options, most of us sit down to watch live TV when we turn on the telly, which is why it’s the first thing in BT’s new menu.

The guide has two formats: mini and regular. The mini guide displays image tiles of what’s currently on TV. A more traditional, full-screen EPG is available, too, which displays what’s currently on, what’s coming up and what was previously on TV.

You can scroll backwards in the guide to see programmes that aired up to one week ago. Through this backwards scrolling, you can access individual programmes available on-demand through the guide itself rather than searching across different players and apps.

The guide can also display channels by theme or type — for example, kids programming, sports channels or pay TV — to make it even easier to find what you want to watch.

Compare uSwitch's top BT deals

Compare all of our packages from BT

Compare now

Players & Apps

List of apps on BT YouView

This section is where you can access on-demand and catch-up content, including TV series, films and music videos. All of the major catch-up services are here, including BBC iPlayer, All 4, ITV Hub and more.

You can also watch Netflix and NOW TV (but only films from the NOW TV Sky Cinema pass) from here, too.

My TV

My TV stores is where you can find your recordings. The mini menu displays your most recent recordings, and the full list is accessible in the expanded menu.

Recordings are displayed in chronological order, and series are grouped together, making it easier to sit down for a binge watch. You can also lock or unlock programmes in this section, which will save them from being deleted automatically.

BT Player

BT TV Player

BT Player is where you can access content you’ve subscribed to — like BT Sport or AMC on-demand, for example — as well as buy or rent new releases. You can also upgrade your subscription in this section, too.

The BT TV Store makes it easy to see what’s available for free and what you have to pay for by adding a ticket next to titles that aren’t included in your subscription. If you only want to see free content, you can change the settings by hitting the green button at the top so only free items will be displayed.

Anything from the store you’ve favourited, watched, bought or rented in the past is available in My Zone so you can see your viewing history.

BT uses this information, too, to compile its list of recommendations for you, also available in this section. Recommendations are tailored to the time of day so if your kids are looking at this section during the day, they won’t get recommendations for Fear the Walking Dead, for example.

Compare uSwitch's top BT deals

Compare all of our packages from BT

Compare now

Settings

Head to this section if you need to change any settings on your YouView+, including menu display options to make it easier to use your box if you have any visual impairments. You can also set parental controls here, which will take effect across all players, apps and recordings.

Search

Search BT YouView

As more of us move toward watching TV series and other on-demand content across multiple platforms and services, TV providers are recognising that we need more comprehensive search — and BT’s search function allows for just that.

Type in the name of what you’re looking for, and the YouView will search across live TV and all available on-demand content from players (including Netflix and NOW TV), apps and the BT TV store. Results are clearly labelled as “free,” “buy” or “subscription” to avoid any bill shocks or disappointment.

BT TV App

BT TV App

The BT TV App complements the YouView+ set-top box. It used to only be available to Max subscribers, but the app has recently become available to all BT TV subscribers.

The app lets you take your TV to go, in a way. You can access some live and on-demand content, plus set recordings for your YouView+ box through the TV guide. (This currently has about a 15-minute delay, however, so don’t cut it too close.)

You can also watch recordings from where you left off or add shows to your favourites list to watch later, although offline viewing isn’t currently available.

Compare uSwitch's top BT deals

Compare all of our packages from BT

Compare now