4th Utility broadband deals
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Who is 4th Utility broadband?
4th Utility is an alternative broadband network founded in 2017 that offers full fibre internet (also called FTTP) through the CityFibre network, which is available to around 3.5 million UK homes. It also runs its own independent full fibre network to a number of locations across the country.
All 4th Utility broadband deals are 100% full fibre, meaning you can rely on a consistently fast connection, regardless of your location.
Key features of 4th Utility
Reliable full fibre broadband with equal download and upload speeds of up to 1Gbps
Unlimited data on all plans
Wide range of speeds available, giving you the most choice
Referral scheme that gives you a £25 Amazon voucher if a friend signs up
Why choose 4th Utility broadband for your Internet?
4th Utility is a valuable option for customers who are within its coverage. It’s always a good idea to make sure you know all the details of a provider before switching, so let’s take a closer look at 4th Utility’s broadband offering.
What speeds are offered by 4th Utility?
The fastest internet speeds offered by 4th Utility are upwards of 1Gbps, which is ideal if you have multiple devices streaming content at the same time, or if you require a seamless connection for online gaming.
Does 4th Utility do mid-contract price rises?
If you sign up for a 12-month or 24-month contract with 4th Utility, the monthly price will rise every March by £3. This is in line with what most of the big providers do.
Does 4th Utility broadband offer deals for people on Universal Credit?
It does. If you live in a building that qualifies for broadband social tariffs, 4th Utility can help.
Social tariffs are often available to sign up for if you’re on Universal Credit, Jobseekers Allowance, Income Support, or Pension Credit. But sometimes all properties within a designated block of apartments will be eligible for a social tariff contract too.
You won’t have to provide any supporting documentation, but eligibility checks still apply.
What types of 4th Utility broadband packages can I get?
4th Utility broadband deals are divided into categories based on speed. Here’s the full range of speeds you may see when comparing 4th Utility deals:
- 1Gbps: perfect for uploading video or online gaming
- 500Mbps: ideal for streaming video and working from home with heavy files
- 250Mbps: ideal for multiple streamers or student households
- 150Mbps: great for everyday use
All of its plans include unlimited data usage and free installation and activation on 12 and 24-month plans.
What contract lengths are available with 4th Utility broadband?
The most cost-effective 4th Utility broadband deals are the 12-month and 24-month contracts, since you’ll save more money over the course of the contract than you will with a rolling contract.
Do 4th Utility broadband deals include home phone rental?
4th Utility don’t offer home phone rental as it is not required since their network is 100% full fibre. This means that all 4th Utility deals don’t have an extra line rental charge on top.
Full fibre broadband doesn’t rely on the old copper wiring, so you’ll have to look for a VoIP digital phone service if you want a landline, but the good news is that digital phone calls tend to be more reliable anyway.
Compare broadband and home phone deals
Browse our wide selection of broadband and landline packages.
How does 4th Utility broadband compare to bigger broadband providers?
4th Utility has an ‘Excellent’ rating of 4.3 out of 5 on Trustpilot as of April 2025, indicating that customers are pleased with their broadband service.
Compare this with other, larger internet providers like Virgin Media, which currently has a rating of 1.4 out of 5, or Sky, which is currently sitting at 1.3 out of 5.
What areas of the UK does 4th Utility broadband cover?
4th Utility full fibre is available through the CityFibre, the largest alternative broadband network in the UK (one that doesn’t rely on Openreach or Virgin Media). This is now available to over four million properties all over the country.
However, 4th Utility also runs its own fully independent network, bringing ultrafast broadband to areas that Openreach doesn’t yet serve. At the moment, it appears that their coverage centres around urban areas like London, Birmingham, and Manchester.
A quick, simple way to find out whether 4th Utility’s full fibre broadband is available for your home is to use our broadband postcode checker at the top of this page.
Is it easy to switch to 4th Utility broadband for home internet?
Thanks to the new One Touch Switch process introduced in 2024, switching to an alternative provider is now easier than ever. You no longer have to contact your old provider to cancel your contract if you’re moving to a new provider on a different network.
How to contact 4th Utility broadband
If you’re already a customer, the easiest way to contact 4th Utility’s customer service is via its Help Desk and support page.
If you’re thinking of signing up for one of their broadband packages for the first time, you can call 4th Utility at 0333 888 4050. That number also works for WhatsApp messages, if you prefer that.
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