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Bulb energy supplier information

Bulb energy supplier information

Bulb 2020 customer rating

Based on Bulb energy reviews, the supplier scored five out of five stars in our 2020 survey of UK energy customers. The survey, conducted annually by Uswitch and YouGov, included 17,000 energy customers and is the largest survey of its kind in the UK.

Bulb was the runner-up of Uswitch's 2020 Supplier of the Year Award.

Bulb energy reviews were collected in 15 categories, and the supplier ranked first in the Best Value for Money, Most Likely to be Recommended, Best Deal for You and Best Green Services categories.

Based on Bulb energy reviews from Uswitch customers, the supplier scored 91% in overall customer satisfaction in 2020.

To compare Bulb energy prices alongside other suppliers, type your postcode in the box and hit ‘Compare now’.

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About Bulb

Bulb entered the UK energy market in 2015, with the specific aim to offer affordable green energy via its Vari-Fair tariff which offers 100% renewable electricity and 10% renewable biomethane gas.

The London-based energy company was founded by two former energy industry workers, who paired up to offer "a fair and open energy company, with an engaged supportive community that takes centre stage."

The Bulb Community, as they call it, is an online group where customers can not only ask questions about their specific account, but have actual input in how the company is run. This includes everything from requesting opinions on the functionality of their website to asking members to share customer service horror stories.

Bulb energy prices and tariffs

There is just one Bulb energy tariff available, helping customers to cut through the confusion of the energy market. Bulb’s Vari-Fair tariff is a variable rate renewable energy tariff available to electricity-only and dual fuel customers.

Bulb’s green energy tariff offers 100% renewable electricity and 100% carbon neutral gas at no extra charge to customers.

Bulb aims to make its Vari-Fair tariff one of the lowest priced on the market, and doesn’t charge any exit fees if you want to switch energy provider.

All Bulb energy tariffs currently available through Uswitch can be seen in the table below. The Bulb energy prices below are based on average usage, so click 'compare now' to get a quite tailored to you and compare Bulb energy tariffs with plans from other energy suppliers.

Supplier Plan name Tariff type Price
Bulb Vari-Fair Variable £966 Compare now

This information is updated hourly with energy plans which are available to switch to through Uswitch. To appear in this table, plans must be available in at least 7 of the 14 regions.

How Bulb energy prices have changed in 2020

In September 2020, Bulb announced it would be increasing the price of its Vari-Fair tariff by an average of £51 for gas and electricity customers. This bucked the trend set by most other suppliers, who dropped their prices at this time in line with Ofgem's energy price cap. Despite the price rise, Bulb energy prices are still set lower than the price cap.

As of October 18 2020, Bulb's energy tariff will be priced at £966 for dual fuel customers — considerably below the price cap rate of £1,042.

In February 2020, Bulb energy prices dropped by 6% on its dual fuel tariff, effective 1 April 2020. This came after Ofgem reviewed its energy price cap rate. Bulb reduced the average cost of its tariff by £55 to £944 - considerably below the price cap rate of £1,162.

However, while this price change was positive for dual fuel customers, those on electricity-only tariffs saw an average price rise of £22 per year.

Previous changes to Bulb energy prices

In February 2019, when many suppliers raised prices in reaction to an increase in Ofgem's price cap, Bulb announced it would lower its prices. The supplier cut its gas prices by 2%, or around £20 a year, effective 21 March 2019.

Bulb energy prices were increased three times in 2018, with the most recent price hike being 11.1% — an annual increase of £102 for dual fuel customers. This rise took effect 11 November 2018.

In June 2018, Bulb announced a price rise of 5.1% — an annual increase of £45 on average — and gave customers 60 days' notice before the increase would take effect (double the notification period required by Ofgem).

The energy supplier cited wholesale increases of 21% since their last price rise, which was in February of the same year.

In February 2018, Bulb's price rise checked in at 2.8%, and was effective from 28 April.

In April 2017, Bulb energy prices were cut by 2.5%, effective immediately.

In November 2016, Bulb announced a price rise of 9%, effective the following month.

Bulb gas and electricity

Bulb offers its Vari-Fair tariff for dual-fuel customers (both gas and electricity on one plan) as well as customers requiring an electricity-only tariff.

Bulb gas and electricity tariffs are also suitable for households using an Economy 7 meter. The supplier also offers gas and electricity plans for homes with a prepayment meter.

Bulb and GnERGY

In March 2020, Bulb Energy took on approximately 9,000 customer accounts from GnERGY after the small supplier went into adminstration.

Bulb renewable energy

Bulb’s energy tariffs offer 100% renewable electricity as standard, as well as 100% carbon neutral gas, with 10% being green gas produced from renewable sources.

The renewable electricity offered by Bulb is generated from sources including hydro, wind and solar.

Bulb’s renewable gas is generated by taking slurry from piggeries in Oxfordshire and then anaerobically digesting it to make biomethane.

Bulb has Certified Corporate B status. "B Corps" are a growing community of businesses from around the world who aim to solve social and environmental problems — from going green and recycling to providing support to low income communities — and are legally required to consider the wider impact of every business decision.

Also, Bulb is a Living Wage employer. This is a voluntary commitment through the Living Wage Foundation to pay employees an hourly rate that is set independently and updated annually.

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