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Bulb reviews, tariffs and information

Bulb reviews, tariffs and information

Bulb 2021 customer rating

Based on Bulb energy reviews, the supplier scored five out of five stars in our 2021 survey of UK energy customers. The survey, conducted annually by Uswitch and YouGov, included more than 17,000 energy customers and is the largest survey of its kind in the UK.

Bulb was the runner-up of Uswitch's 2021 Supplier of the Year Award.

Based on Bulb energy reviews from Uswitch customers, the supplier scored 88% in overall customer satisfaction in 2021.

Bulb has announced that it has entered special administration. This means that Bulb is effectively ceasing to trade, but will be aided for the time being to avoid disruption for its 1.7 million customers across the UK. In the meantime, Ofgem will work with the company to find a solution that resolves the situation while also protecting customers.

For customers, the short-term situation remains exactly the same - your energy supply won’t be shut off at any point and your credit balances will remain secure. We advise that you wait for further communication from Bulb and Ofgem as the situation develops.

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About Bulb

Bulb entered the UK energy market in 2015, with the specific aim to lower energy bills and lower CO2 through its Vari-Fair tariffs which offer 100% renewable electricity and 100% carbon neutral gas.

The London-based energy company was founded by two former energy industry workers, who paired up to offer "a fair and open energy company, with an engaged supportive community that takes centre stage."

Bulb energy prices and tariffs

There is just one Bulb energy tariff available for each type of energy meter (standard and prepayment), helping customers to cut through the confusion of the energy market. Bulb’s Vari-Fair tariff is a variable rate green energy tariff available to electricity-only and dual fuel customers.

Bulb’s green energy tariff offers 100% renewable electricity and 100% carbon neutral gas at no extra charge to customers.

Bulb aims to make its Vari-Fair tariff one of the lowest priced on the market, and doesn’t charge any exit fees if you want to switch energy provider.

All standard Bulb energy tariffs currently available through Uswitch can be seen in the table below. The Bulb energy prices below are based on average usage, so click 'compare now' to get a quite tailored to you and compare Bulb energy tariffs with plans from other energy suppliers.

Supplier Plan name Tariff type Price

This information is updated hourly with energy plans which are available to switch to through Uswitch. To appear in this table, plans must be available in at least 7 of the 14 regions.

How Bulb energy prices have changed in 2021

Like most UK energy suppliers, Bulb is subject to Ofgem's energy price cap, which sets the maximum rate a supplier can charge for average usage on its standard variable tariffs.

In August 2021, Ofgem announced it would be increasing the price cap rate by 12% to a maximum of £1,277 for average dual fuel users. In reaction to this, Bulb also announced its Vari-Fair tariff price would increase to £1,276.96 from October 2021.

This followed another pair of price rises in 2021, meaning the price of the Vari-Fair tariff has risen three times in 2021. In February, Ofgem announced a 9% price cap rate increase to a maximum of £1,138 for average dual fuel users. Bulb therefore announced its own 9% price rise to come into effect at the time of the price cap change in April 2021. This translated to a £91 price rise for customers on Bulb's Vari-Fair tariff. At the time, this meant the supplier had kept its rates considerably lower than the price cap at an average of £1,057.

The second price rise came in May 2021, when Bulb increased the price of Vari-Fair by £69 to £1,126 per year – just £12 cheaper than the maximum rate allowed by the price cap at the time.

Previous changes to Bulb energy prices

In September 2020, Bulb announced it would be increasing the price of its Vari-Fair tariff by an average of £51 for gas and electricity customers. This bucked the trend set by most other suppliers, who dropped their prices at this time in line with the falling price cap rate. Despite the price rise, Bulb energy prices were still set lower than the price cap.

In February 2020, Bulb energy prices dropped by 6% on its dual fuel tariff, effective 1 April 2020. This came after Ofgem reviewed its energy price cap rate. Bulb reduced the average cost of its tariff by £55 to £944 - considerably below the price cap rate of £1,162.

However, while this price change was positive for dual fuel customers, those on electricity-only tariffs saw an average price rise of £22 per year.

In February 2019, when many suppliers raised prices in reaction to an increase in Ofgem's price cap, Bulb announced it would lower its prices. The supplier cut its gas prices by 2%, or around £20 a year, effective 21 March 2019.

Bulb energy prices were increased three times in 2018, with the most recent price hike being 11.1% — an annual increase of £102 for dual fuel customers. This rise took effect 11 November 2018.

In June 2018, Bulb announced a price rise of 5.1% — an annual increase of £45 on average — and gave customers 60 days' notice before the increase would take effect (double the notification period required by Ofgem).

The energy supplier cited wholesale increases of 21% since their last price rise, which was in February of the same year.

In February 2018, Bulb's price rise checked in at 2.8%, and was effective from 28 April.

In April 2017, Bulb energy prices were cut by 2.5%, effective immediately.

In November 2016, Bulb announced a price rise of 9%, effective the following month.

Bulb gas and electricity

Bulb offers its Vari-Fair tariff for standard and prepayment dual-fuel customers (both gas and electricity on one plan) as well as customers requiring an electricity-only tariff.

Bulb gas and electricity tariffs are also suitable for households using an Economy 7 meter. The supplier also offers gas and electricity plans for homes with a prepayment meter.

Bulb and GnERGY

In March 2020, Bulb Energy took on approximately 9,000 customer accounts from GnERGY after the small supplier went into adminstration.

Bulb renewable energy

Bulb’s energy tariffs offer 100% renewable electricity as standard, as well as 100% carbon neutral gas.

The renewable electricity offered by Bulb is generated from solar, wind and hydro generators across the UK. Bulb also offers 100% carbon neutral gas as standard, and offsets any emissions from the gas supplied by supporting carbon reduction projects around the world.

Bulb has Certified Corporate B status. "B Corps" are a growing community of businesses from around the world who aim to solve social and environmental problems — from going green and recycling to providing support to low income communities — and are legally required to consider the wider impact of every business decision.

Bulb also donates £2 towards fighting climate change for every new member, via Bulb Foundation.

Compare energy prices here

It's a good idea to compare energy regularly to see what the latest prices mean for you, even though there are fewer deals available. Enter your postcode to get started.

Is Bulb going bust?

The energy market is challenging and unpredictable at the moment and there is a certain level of risk to some suppliers - find out why in our energy market Q&A guide.

Read more …

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