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High street banks fail to impress in 2017 uSwitch Credit Card Awards

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The latest uswitch.com survey of more than 10,000 credit card customers reveals that the big high street banks are falling behind other providers[1] Nationwide Building Society wins the coveted uswitch.com 2017 Credit …

Cards blocked abroad cost holidaymakers £240 million

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Almost half (49%) of consumers rely on credit or debit cards when travelling abroad[1] A quarter (26%) have had their cards blocked while on holiday – even though nearly two …

Brits hit by £300 million in unarranged overdraft fees

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One in eight (13%) consumers have dipped into their unarranged overdraft in the last year[1] costing an average of £33 each time[2] Almost half (46%) of those charged for using …

uSwitch comments on FCA complaints data

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Commenting on the publication of the Financial Conduct Authority’s (FCA) latest complaints data, Tom Lyon, money expert at uSwitch.com, says: “PPI remains the most complained about financial product making up nearly three …

Half a million mortgage holders raid homes to release cash

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A third of homeowners (32%) who have remortgaged in the last five years have done so to release equity from their property[1] – borrowing £43,918 on average[2] Over half used …

uSwitch comments on the FCA proposals to help millions get out of persistent credit card debt

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Commenting on the FCA proposals to help millions of credit cards users get out of persistent debt Tom Lyon, money expert at uSwitch.com, says: “This is potentially good news for the millions …

uSwitch comments on reduction of cheque clearing time to one working day

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Commenting on the announcement from The Cheque and Credit Clearing Company (C&CCC) that clearing time will be reduced from ‘six weekdays’ to ‘next weekday’ from 30th October 2017, Tom Lyon, …

uSwitch advises Norwich and Peterborough customers to switch now

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Commenting on the news that Norwich and Peterborough (N&P) customers are struggling to transfer their current account to a new provider, after the building society announced it is closing 100,000 …

uSwitch comments on the introduction of a deadline for PPI complaints

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Thomas Lyon, money expert at uSwitch.com, says: “Since the start of this scandal, the burden has been on consumers to speak to their banks if they believe they’d been mis-sold …

Six million Brits driven to claims management sharks by banks’ overcomplicated complaints process

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One in ten (12%) consumers have turned to a claims management company to handle their banking complaint[1] A third (34%) of consumers who’ve been dissatisfied with their bank have never …