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Trust in banks dives but satisfaction is on the rise

Customer’s trust in their bank plummets as the uSwitch.com Current Account Awards are announced[1] – but overall satisfaction is on the rise[2] Big high street banks rooted to the bottom of the table for …

uSwitch comments on latest current account switching figures

Commenting on the latest switching statistics from the Current Account Switch Service, Tashema Jackson, money expert at uSwitch.com, says: “Despite nearly a quarter of a million switches in the last …

Shunning balance transfers costs indebted Brits £5 billion in interest payments

The majority (62%) of Brits owe money on a credit card[1] but only one in five (19%) will consider a balance transfer to manage their debt[2] Brits wedded to their credit …

Christmas debt to haunt Brits in the new year

One in four consumers will carry an average credit card debt of £452 into 2018[1] Shoppers put almost £8.5 billion on plastic to pay for Christmas[2] Half (50%) believe they …

One in eight sacrifice having a Christmas tree to pay for this year’s festivities

One in five households (18%) plan to cut their Christmas spending this year[1] with one in eight (13%)  forgoing the traditional Christmas tree to make ends meet[2] Two fifths (44%) …

uSwitch comments on rise in the rate of inflation

Commenting on the latest Consumer Price Index figures published today, Tashema Jackson, money expert at uSwitch.com, says: “Today’s rising inflation figure presents more bad news for consumers, who have already …

Ireland bottom in European Quality of Life Index

 Republic of Ireland comes last in latest uSwitch Quality of Life Index – let down by poor mobile signal, lack of sunshine and high retirement age Non-EU member Switzerland tops …

Cost of running a household rises £500 to £17,000 a year

Essential bills cost families £1,408 a month – rising by 2.9% in a year, more than double the rise in household income (1.2%)[1] Bills (£16,896) now account for more than …

uSwitch comments on interest rate decision

Commenting on the decision from the Bank of England to raise interest rates to 0.5%, Tashema Jackson, money expert at uSwitch.com, says: “Despite the warnings, this first rise in interest …

uSwitch comments on increase in bank complaints

Commenting on data published by the Financial Conduct Authority (FCA) today, showing an increase in banking complaints, Tashema Jackson, money expert at uSwitch.com, says: “Today’s rise in complaints figures really …