4 June 2020
14 million homes face £288 million bill shock as unread meters hide rise in lockdown power use
Almost 14 million households with traditional meters[1] are facing a £288 million energy bill shock[2] as rising lockdown power use is belatedly added to bills More than two million households[2] …
19 June 2019
Reassuring to see regulators tightening up the package of consumer rights
Richard Neudegg, head of regulation at uSwitch.com, comments: “It is reassuring to see regulators tightening up the package of consumer rights across industries. As long as markets are encouraged to …
27 December 2018
Half of Brits will be heading into the office during the festive season – but spend their time watching films and online shopping
UK is a nation of Christmas workers as it’s revealed that 44% will heading to the office between Christmas Eve and New Year’s Day, with 12% at work for the …
24 October 2018
High street banks charge overdraft users £640 million more than challengers
Britain’s 12 million overdraft users could be wasting £640 million a year on fees and interest by not switching from expensive traditional high street banks[1] The average overdraft user is …
28 September 2018
uSwitch comments on Citizens Advice super-complaint to the CMA
Commenting on Citizens Advice lodging a super-complaint with the CMA, Richard Neudegg, head of regulation at uSwitch.com, says: “Citizens Advice is right to highlight that vulnerable consumers can often end …
16 September 2018
uSwitch comments on anniversary of Current Account Switch Service
The Current Account Switch Service launched in 2013 and since then has helped five million people and small businesses switch their current account provider. Commenting on the news, Tashema Jackson, money …
5 September 2018
We know what you spent last summer: Holidaymakers put £9.7 billion on plastic to pay for summer holidays
More than half of British holidaymakers (57%) used their credit cards to help fund their fun in the sun this year[1] A total of £9.7 billion was put on plastic …
15 August 2018
Big high street banks falling short of customer expectations
Commenting on this morning’s announcement from the CMA that banks must display how likely customers are to recommend their services to family and friends, Tashema Jackson, money expert at uSwitch.com, …
2 August 2018
Interest rate rise as era of cheap credit comes to an end
Commenting on the decision of the Bank of England to raise interest rates to 0.75%, Tashema Jackson, money expert at uSwitch.com, says: “This increase in the Bank of England’s base rate will see …
25 July 2018
Savvy consumers not willing to put up with poor service from their banks
Following the Current Account Switch Service latest quarterly figures published today, Tashema Jackson, money expert at uSwitch.com, says: “A six per cent increase in customers switching their current account is …