How to find out who supplies your electricity and gas
It’s easy to find your energy supplier. The process you use depends on whether you’re looking to find your gas supplier or electricity supplier (or both), and whether you've just moved into the property or not. Usually, you can:
- Consult a recent energy bill. If you’ve just moved home, look for energy bills that have been left by the previous tenant or homeowner
- Check your email inbox – search for ‘electricity’, ‘gas’ or ‘energy’ to see what comes up
- Check your smart meter’s In-Home Display unit. Use the menu button to find a section marked ‘Account information’, then move through the options using the arrow keys until you find your supplier’s details
- Use the Find My Supplier service to identify your gas supplier and ask your energy network operator (see below) who supplies you with electricity. You can access both services with just your postcode.
If your home uses both electricity and gas, your property might use the same supplier for both. This would mean you’re on a dual fuel tariff. But as these records are kept separately, you need to follow the process to find your gas supplier and your electricity supplier independently to confirm if this is the case.
Who is my electricity supplier?
To find out who supplies electricity to your home, start by looking at any bills you have or checking your smart meter’s In-Home Display unit if you have one. Failing that, you need to follow a two-step process. First, identify your energy network operator by entering your postcode into the Energy Network Association search tool.
This gives you one of 14 operators – the actual operator is determined by where you live. Once you have this information, you may be able to use their own tools to track down who your electricity supplier is. The seven biggest operators can be contacted online:
Find your electricity supplier
Electricity Northwest (north-west England)
Enter your postcode on its online search portal
National Grid (Midlands, south-west England and south Wales)
Click the ‘Find Supplier’ button on its website to search by address or postcode
Northern Ireland Electricity (Northern Ireland)
You need to contact the distributor directly via its contact page (options include phone, WhatsApp and Facebook chat) to identify your supplier
Northern Powergrid (north-east England)
Fill in your postcode and property name/number on its dedicated search portal to have your supplier’s name emailed to you
Scottish and Southern Energy (southern England and northern Scotland)
Click here to search by street address or postcode
SP Energy Networks (Merseyside, Cheshire, Shropshire and north Wales)
You need to fill in this online form and wait to be contacted by email or letter with the details of your supplier
UK Power Networks (London, south-east and eastern England)
You can search by address or meter number using its online portal
Who is my gas supplier?
To find your gas supplier, look at the Find My Supplier service, which just requires you to enter your postcode.
Alternatively, call the Meter Number Helpline on 0870 608 1524. Calls to this number cost 7p per minute plus your phone company's access charge.
You can use Find My Supplier and the Meter Number Helpline to discover who supplies your gas, as well as your MPRN number and gas transporter. Your MPRN (Meter Point Reference Number) is a way of identifying the unique gas supply to your property.
I’ve just moved in – how do I find my supplier?
If you've just moved into a new property and don’t know who your gas or electricity supplier is, it's usually easy to find out. The simplest way is to ask the letting agent, landlord, or the previous tenant or owner of your property.
If the previous occupier has called the electricity or gas supplier to let them know they’re moving, the energy supplier will probably send you a letter addressed to 'The Occupier' soon after you move in. This should provide any details you need about your gas, electricity or dual-fuel supplier.
If you’ve been living in your property for a while, or if the previous tenant didn’t tell their gas or electricity supplier that they’re moving, you may need to contact your local electricity distribution company and the Meter Number Helpline on the numbers above to find out who supplies your electricity and gas.
What happens with my final gas and electricity bill when I move?
On the day you move out of your property, take a meter reading to send to your supplier. This is important because when you move, you’re automatically switched to the new property’s supplier – and even if it’s the same provider who currently supplies energy to your old property, it’s likely your tariff will change. So, this meter reading is vital to ensure you aren’t overcharged. Make sure you compare this reading with that on your final bill when you receive it from your old supplier.
You should also take a meter reading on your first day in your new home to provide to your new supplier. This ensures it knows how much to charge you, regardless of whether you subsequently switch suppliers.
Can I compare new energy deals?
You can run an energy price comparison to see whether there are any deals available that might be worth switching to. Enter your postcode below to compare energy prices today.
Run an energy comparison
Enter your postcode below to compare energy prices and get started on your energy switch.
How do I find out which energy tariff I’m on?
The next step is to find out which gas and electricity tariff you’re on. Once you’ve done that, you can find out how much your gas and electricity are costing you.
There are several ways to identify your electricity and/or gas tariffs:
- Log into your online account and look for an option to view your tariff
- Find your plan name on your latest bill
- Contact your electricity and gas suppliers directly and ask them
What information do I need to switch my energy supplier?
To switch your energy supplier online with Uswitch, you only need your postcode and tariff name. Our system then uses your energy usage data and current unit rates and standing charges to show you our available deals and compare them to your current tariff.
I want to switch energy – how does it work?
With Uswitch, the switching process is easy. When you switch through us, we send your request to your old supplier and pass your details to your new supplier. If you choose to pay by Direct Debit, we help you set up your payment details, too.
Once we process your switch, you don't need to do anything until your new supplier gets in touch.
FAQs
How do I find out who my electricity supplier is?
Simply follow our guide above to identify your electricity provider using a recent bill, your smart meter or through an online search.
What if my gas and electricity are from two different suppliers?
You still need to work out who they are so you can switch. The processes for finding each supplier doesn’t change – you just have to follow the steps twice, once for each supplier.
Why do I need to know who supplies my gas and electricity?
You might need to know who supplies your gas and electricity for a number of reasons, but most importantly, so you know who to contact in case of an energy-related problem, whether it's a power cut or a higher-than-expected bill.
