Meet our team of experts.
Adelana Carty
Broadband Expert
Adelana is both passionate about using data, and the insights gained from them to ensure customers will have the best possible experience and in turn this will help them find the right deal. With over four years of experience in analytics, Adelana is an expert in consumer behaviour and this helps her to empower them to make informed decisions about what kind of service they need.
Adelana comments on areas of Broadband, Customer Complaints and TV including:
Cordelia Samson
Energy Expert
Cordelia specialises in no-nonsense consumer advice that cuts through the jargon. She believes that everyone should have access to the best energy prices possible by ensuring the market is always competitive. She is particularly interested in helping vulnerable groups get the help they need, and explaining how quick and simple energy switching is.
Cordelia’s areas of expertise include:
Ernest Doku
Technology and Mobiles Expert
Over a period of ten years, Ernest has developed his unabashed passion for gadgets into a desire to help consumers get the best possible deal. His unrivalled data insights enable him to help networks, retailers and manufacturers deliver market leading offers to consumers.
Ernest is constantly identifying key trends within the technology and mobile industry, allowing him to effectually comment on consumer relevant industry developments. Ernest comments on areas of technology including:
Nick Baker
Broadband and TV Expert
A self-confessed nerd, Nick loves all things geek, from gadgets to gaming to Game of Thrones.
Nick is passionate about helping consumers share in his love of tech and learn more about what’s available to them in terms of technology and online entertainment, as well as the best ways to get a great deal on them. Nick comments on areas of broadband and TV including:
Ray Ali
Technology and Mobiles Expert
Working across the mobile and tech industry for over three years, Ray has developed an in-depth knowledge of the challenges consumers face and how best to overcome them.
He is also passionate about all things tech, whether that is the latest gadget or a new mobile innovation. At uSwitch Ray writes to empower consumers with the knowledge to help them make educated decisions to get a better deal or the right handset to match their needs.
Ray comments on areas of mobile and tech including:
Richard Neudegg
Head of Regulation
Richard’s passion lies within ensuring the communications, energy and personal finance markets are competitive so that consumers are empowered to get the best possible deal. His expertise in consumer and market regulation with uSwitch is unrivalled, having extensive experience in the communications industry, including having previously worked for the sector’s regulator.
Richard is committed to ensuring informative and consistent updates are communicated to consumers so that they are kept aware of any changes within the industry that may have an impact on them. Richard comments on areas of regulation and consumer issues including:
Ru Bhikha
Mobiles Expert
Ru is a mobiles expert at uSwitch, helping consumers get the best deal possible. He is passionate about arming consumers with the insights and knowledge they need to make informed decisions about which handset or SIM deal will cater for all their mobile needs.
Ru comments on areas of mobiles including:
- Smart phones
- Customer service
- Smart phone and SIM-only deals
Sarah Broomfield
Energy Expert
With over five years experience within the energy sector, Sarah uses her knowledge to cut through the complexities of the retail energy market, equip consumers with the information they need to save money, and make the energy switching journey as simple as possible.
Sarah is continually analysing the latest developments so she can demystify a range of issues,including:- Tariffs and rates
- Price rises
- Suppliers
- Smart meter
- Wholesale prices
- Consumer trends
William Owen
Energy Expert
Will is passionate about using data and insights to bring the best deals to consumers. On-hand to cut through the complexity of tariffs and energy suppliers, Will is on top of all the latest energy news and ready to give the best advice to consumers about how to manage their energy bills.
From price rises to renewable technology, Will’s knowledge and understanding of the energy industry makes him a trusted expert and commentator.Will comments on areas of energy including:
- Big six / small suppliers
- Tariffs and rates / price rises
- Wholesale prices
- Renewable technology