Meet our team of experts.

Claire Osborne

Claire Osborne

Energy Expert

Claire is passionate about using data and insights to bring the best deals to consumers. On-hand to cut through the complexity and demystify tariffs, Claire is on top of all the latest energy news and ready to give the best advice to people about how to manage their energy bills.

From price rises to regulation, Claire’s unbeatable knowledge and understanding of the energy industry makes her one of its most trusted experts.

Claire comments on areas of energy including:

  • Big six / small suppliers
  • Tariffs and rates / price rises
  • Wholesale prices / regulation / complaints

Ernest Doku

Ernest Doku

Technology and Mobiles Expert

Over a period of ten years, Ernest has developed his unabashed passion for gadgets into a desire to help consumers get the best possible deal. His unrivalled data insights enable him to help networks, retailers and manufacturers deliver market leading offers to consumers.

Ernest is constantly identifying key trends within the technology and mobile industry, allowing him to effectually comment on consumer relevant industry developments.

Ernest comments on areas of technology including:

  • Smart phones / handsets / gadgets
  • Network coverage / price rises
  • Regulation / complaints

Ewan Taylor-Gibson

Ewan Taylor-Gibson

Broadband and TV Expert

Working in broadband comparison for over five years, Ewan has developed an extensive knowledge of this intricate market, paired with an in-depth knowledge of consumer facing issues.

When it comes to comparing TV and broadband providers, Ewan is passionate about ensuring consumers are armed with all options, enabling them to make educated decisions to get a better deal. Whenever there is a shift in the market or industry update, Ewan is always on hand to advise and guide consumers.

Ewan comments on areas of broadband and TV including:

  • Broadband / Wi-Fi coverage
  • Digital TV / price rises and deals
  • Regulation / complaints

Richard Neudegg

Richard Neudegg

Head of Regulation

Richard’s passion lies within ensuring the communications, energy and personal finance markets are competitive so that consumers are empowered to get the best possible deal. His expertise in consumer and market regulation with uSwitch is unrivalled, having extensive experience in the communications industry, including having previously worked for the sector’s regulator.

Richard is committed to ensuring informative and consistent updates are communicated to consumers so that they are kept aware of any changes within the industry that may have an impact on them.

Richard comments on areas of regulation and consumer issues including:

  • Regulation (Energy, broadband, financial services, mobiles)
  • CMA / Ofgem / FCA / Ofcom
  • Competition / remedies / consumer complaints

Rod Jones

Rod Jones

Insurance Expert

With over fourteen years’ experience in financial services working for some of the UK’s biggest insurance providers, Rod is now using his expertise to simplify the market for consumers with clear, honest advice to help them make informed decisions.

His first hand insights into both the insurance industry and also the role that price comparison websites play in the consumer decision making process, allows Rod to have a balanced viewpoint on the industry and its challenges. Rod thrives on delivering concise, easy to understand information through up to date and reliable communication.

Rod comments on areas of insurance including:

  • Motor insurance
  • Telematics/blackbox technology
  • Home insurance

Thomas Lyon

Thomas Lyon

Money Expert

Tom is the money expert at uSwitch. Having started out in energy before making the switch to money, he knows what it takes to help consumers get the best deal possible when it comes to the financial services they use. He is determined to share his understanding of how to make your money go further and about providing consumers with the knowledge they need to make informed decisions about their finances.

Tom comments on areas of money including:

  • Current accounts / Credit cards / Mortgages / Loans
  • Regulation / complaints
  • Energy
  • Helping consumers save money