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Energy Q&A: Which energy company supplies my energy?

Not sure who your energy supplier is? Don't worry, read on to find out everything you need to know about identifying your provider and switching your supply.

Worried about your winter energy costs?

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Gas

Who is my gas supplier?

If you can’t get hold of a bill, the simplest way to find out which energy provider supplies your gas is to give the Meter Number Helpline a ring on 0870 608 1524. (Please note that calls cost 7p per minute plus your phone company's access charge.)

You can also find your gas supplier online.

Who is my electricity supplier?

For your electricity supplier, call your regional electricity distribution number. The number differs based on where you live. See below for a full list:

If your region is... ...call this number to find your supplier
North Scotland 0800 048 3515
Central and South Scotland 0330 1010 300
North East England and Yorkshire 0800 011 3332
North West England 0800 195 4141
Southern England 0800 048 3516
South West England, South Wales, West & East Midlands 0800 096 3080
London, South East & Eastern England 0800 029 4285
Merseyside, Cheshire, North Shropshire & North Wales 0330 1010 300

Please note that the cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile. However, it is now free for mobile users to call 0800 and 0808 numbers.

Who is my supplier at my new home?

If you just moved into a new home, you might be able to find out who your energy supplier is from the previous tenants. Ask them to check their last bill if they’re not sure.

Failing that, you can find out your gas supplier by calling the Meter Number Helpline on 0870 608 1524 (also available online). For your electricity supplier use the table above to contact your local energy distributor.

If you're renting, you can also ask your landlord. However, if your landlord has included your energy bills in the price of rent then it might be a bit complicated to switch your supplier.

You can still do so by running a comparison and showing to your landlord the best plan and asking them to do the switch for you. Just make sure your landlord passes on the savings to you.

What information do I need to switch my energy?

In order to switch your energy supplier online, we will ask you for the following:

  1. Your post code
  2. Name of your current supplier
  3. How much energy you use

If you don't know who your current energy supplier is then contact the Meter Number Helpline on 0870 608 1524, or use the website to find out who provides your gas or use the table above to find out who supplies your electricity.

You would typically find out the amount of energy you use from your energy bill, but if you don't know who supplies your energy, you can select the option "not sure" when we ask you for your energy usage figures.

We will then ask you about your home and lifestyle to get an estimated reading of how much energy you will be using.

Where does my energy supply come from?

Your energy supply comes from local distribution networks. There are eight networks across the country distributing gas, and 14 networks distributing electricity.

All you are changing when switching energy is the supplier. And that's why you shouldn't be paying more for the same energy. Run a energy comparison today to see if you can switch to a cheaper deal.

Read more…

Worried about your winter energy costs?

Don't get caught out in the cold. Compare fixed rate energy deals now to secure your costs this winter!