All of our Broadband news in one place.

Broadband customers urged to use Black Friday to avoid sleepwalking into £180 bill increase

With several 18 month broadband deals coming to an end this month, households could see broadband bills increase by up to 55%[1]or £180 per year[2] One million mobile customers that …

uSwitch comments on Ofcom plans for broadband and landline users to be automatically compensated for poor service

Commenting on plans published by Ofcom which would see landline and broadband customers who suffer slow repairs, missed appointments and delayed installations receive money back from their provider without having …

uSwitch comments on BT cutting the cost of bills for landline-only customers

Commenting on BT’s decision to cut the cost of bills for landline only customers, Richard Neudegg, head of regulation at uSwitch.com, says: “For BT’s up to one million landline only customers, this £7 …

Still time to avoid paying £600 extra in household bills before the clocks go back

Households could see bills rise by up to £49 per month – £593 a year – from November as popular energy and broadband deals come to an end[1] 49 energy …

uSwitch comments on Ofcom’s proposed changes to the Broadband Speeds Code of Practice

Commenting on Ofcom’s proposed changes to its Broadband Speeds Code of Practice, Richard Neudegg, head of regulation at uSwitch.com, says: “Under these new proposals, from the point the issue is …

uSwitch responds to CMA’s digital comparison tools market study final report

Commenting on the CMA’s digital comparison tools market study final report, Richard Neudegg, Head of Regulation at uSwitch.com, says: “The CMA’s final report on digital comparison tools highlights how comparison services …

Buffering Britain: 43 million UK broadband users suffering poor internet connection at home

43 million broadband users (83%) are suffering poor reliability at home[1] Consumers report slow loading pages (71%), internet disconnecting (67%), buffering (63%) and crashing (54%)[2] Superfast broadband reduces speed and …

uSwitch comments on the global ranking of broadband speeds

Commenting on the global ranking of broadband speeds published today, Ewan Taylor-Gibson, broadband expert at uSwitch.com, comments: “While the UK continues to invest in its digital infrastructure, today’s ranking of …

uSwitch comments on Ofcom’s Communications Market Report 2017

Commenting on Ofcom’s Communication’s Market Report 2017, Ewan Taylor-Gibson, telecoms expert at uSwitch.com, comments: “Ofcom’s latest Communications Market Report highlights Brits’ binge watching tendencies, with almost eight in 10 adults admitting to watching …

uSwitch comments on Sky’s new VIP loyalty scheme

Commenting on Sky’s new VIP loyalty scheme, Ewan Taylor-Gibson, telecoms expert at uSwitch.com, comments: “Broadband and TV providers have traditionally only offered the crème de la crème of bonus perks and special deals …