All of our Broadband news in one place.

Stay-at-home consumers could get faster broadband for less money

Many internet users struggling with increased bandwidth demand could boost their ADSL connection to superfast broadband and still save up to £10 a month[1] Seven million are currently out of …

‘Customers will be rightly concerned’ – comment from Uswitch.com on Virgin Media data breach

Ernest Doku, telecoms expert at Uswitch.com, says: “Almost a million Virgin Media customers will be rightly concerned to learn that their personal data has been accessible and unsecure since last summer. …

Almost 20 million consumers have experienced speed-related issues with their broadband service

More than seven-in-ten (71%)[1] of households – 19.6 million – have experienced speed-related issues with their broadband service, despite superfast broadband being available to 95% of UK premises[2] Almost a …

Sky increases prices on Essential Broadband and Sky Entertainment – Uswitch comments

Nick Baker, broadband and TV expert at Uswitch.com, comments: “Price rises are an unwelcome annual tradition among most broadband providers. While part of the rise is inevitably linked to inflation, providers can …

End of contract notifications should finally end lack of transparency in telecoms industry – Uswitch comments

Commenting on the introduction of mandatory end of contract notifications from telecoms providers, Richard Neudegg, head of regulation at Uswitch.com, said: “For years, providers have profited from not always being entirely transparent …

Now Broadband and Now TV scoop top prizes at prestigious Uswitch Broadband and Mobile Awards as Samsung voted best manufacturer

Now Broadband named Broadband Provider of the Year, Best Value while sister brand Now TV crowned TV Provider of the Year at annual Uswitch Awards Huawei’s P30 Pro scoops Handset …

‘Consumers deserve to know what they’re getting’ – Uswitch.com comment on Ofcom measures giving consumers better broadband information

Richard Neudegg, head of regulation at Uswitch.com, says: “Consumers deserve to be able to easily compare the actual broadband speeds that can be delivered before they sign up to a new …

‘Still room for improvement’ – comment from Uswitch.com on Ofcom complaints report

Richard Neudegg, Head of Regulation at Uswitch.com, says: “Complaints about mobile, broadband and landline to Ofcom have fallen to historic lows over the last decade, so it’s disappointing to see a …

‘Ofcom will be watching for providers who use sharp practices’ – uSwitch comments on watchdog’s fairness framework

Commenting on the publication of Ofcom’s fairness framework – which outlines the criteria the regulator will use when judging  whether telecoms and pay-TV companies have treated their customers unfairly – …

Important for services to markedly improve, if they are going to cost more – uSwitch comments on Ofcom’s announcement to supercharge broadband investment

Richard Neudegg, head of regulation at uSwitch.com, comments: “Ofcom is being strongly pushed by the Government and European Code rules to provide companies with the incentives they say they need …