All of our Broadband news in one place.

Poor telecoms services prevent four million employees from home working

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 A quarter (25%) UK employees have had issues with their broadband or mobile services when working from home over the last year[1] Half of those (46%) have experienced such severe …

uSwitch comments on Ofcom’s wholesale local access review

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Commenting on Ofcom’s plans to encourage investment in full-fibre networks and promote competition as plan of its Wholesale Local Access Market Review, Richard Neudegg, head of regulation at uSwitch.com, comments: …

uSwitch comments on Ofcom plans to automatically compensate broadband users for poor service

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Commenting on plans published by Ofcom which would see landline and broadband customers who suffer slow repairs, missed deadlines or appointments, receive money back from their provider without having to …

uSwitch comments on Ofcom fining Plusnet for continuing to bill former customers

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Commenting on the announcement that Plusnet has been fined £880,000 by Ofcom for continuing to bill former customers, Richard Neudegg, head of regulation at uSwitch.com, comments: “Ofcom’s decision to hand …

uSwitch comments on legal separation of BT and Openreach

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Commenting on the announcement that BT has agreed to Ofcom’s requirements for the legal separation with Openreach, Richard Neudegg, Head of Regulation at uSwitch.com, says: “This is not the full structural separation many …

UK broadband users fork out £1.5 billion a year for inflated out-of-contract charges as prices rise 38% in just five years

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Out-of-contract prices have increased by 38% for copper and 19% for fibre broadband while in-contract prices have barely changed since 2011 – meaning those who don’t move once their contract ends …

Three’s crowned: mobile network scoops six gongs as it cleans up at the uSwitch Awards

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Mobile network Three cleans up with an unrivalled six awards, while Plusnet takes home three, including Broadband Provider of the Year Mobile Network of the Year goes to industry disruptor …

Fear of broadband blackouts means internet-reliant Brits miss out on £327 million in savings a year

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Over a third (35%) of broadband users are missing out on annual savings of £118 as the thought of being without internet puts them off leaving[1][2] Dependency on this now …

uSwitch comments on BT and Sky price rise

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Commenting on the announcement that BT will raise its broadband prices and charge £3.50 per month for BT Sport, and that Sky will increase the price of line rental, Ewan …

New uSwitch advertising campaign introduces the Coach character to show that switching is simple

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uSwitch, the price comparison and switching service, is launching a new advertising campaign to encourage more people to switch their energy and broadband supplier. The brand is also unveiling a …