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Unhappy telecoms customers can vote with their feet

Following official telecoms complaints data from Ofcom, Ernest Doku, telecoms expert at uSwitch.com, says: “Unhappy customers are often more likely to vote with their feet, especially in this ultra-competitive environment. Telecoms providers are …

On-demand services leapfrog pay TV in Ofcom’s Media Nations report

Commenting on how on-demand services have leapfrogged pay TV packages for the first time in the UK, Dani Warner, TV expert at uSwitch.com, says: “For the first time in the UK, streaming services …

Flexibility for football fans key as BT and Sky announce opening televised Premier League fixures

Commenting on the announcement of the televised Premier League matches for the first two months of the 2018-19 season, Dani Warner, TV expert at uSwitch.com, says: “It is perfect timing for …

Viewing flexibility on offer for football fans as Premier League fixtures announced

Commenting on how football fans can watch matches now that the Premier League fixtures have been announced, Dani Warner, TV expert at uSwitch.com, says: “With next season’s Premier League fixtures …

Amazon broadcasting rights a major turning point for the Premier League, says uSwitch

Dani Warner, TV expert at uSwitch.com, says: “In a major turning point and a first for the Premier League, broadcasting rights now include an online competitor, meaning Amazon will screen 20 …

uSwitch comments on ASA’s changes to advertised broadband speeds

Commenting on the ASA’s changes to the way broadband speeds are advertised from tomorrow, Ewan Taylor-Gibson, broadband expert at uSwitch.com says: “Under new ASA rules, the way broadband speeds are advertised is changing. …

uSwitch comments on Ofcom’s pricing trends for telecoms services

Commenting on Ofcom’s pricing trends data for telecoms services, Richard Neudegg, Head of Regulation at uSwitch.com, says: “Today‘s report from Ofcom indicates that the gap between the price of entry level superfast services …

uSwitch comments on Ofcom’s research on broadband speeds

Commenting on Ofcom’s research on broadband speeds, Richard Neudegg, head of regulation at uSwitch.com, says: “Ofcom’s report on the state of the nation’s broadband speeds shows that the UK’s connectivity is moving in the right …

uSwitch comments on Ofcom revealing best and worst telecoms providers for customer satisfaction

Commenting on Ofcom revealing the best and worst providers for broadband and phone service quality, Ewan Taylor-Gibson, telecoms expert at uSwitch.com, says: “Telecoms customers are increasingly looking beyond price when picking a broadband …

Ofcom’s decision to consult on “end of contract notifications” is one step closer to helping consumers get a better deal, says uSwitch

Commenting on Ofcom’s decision to consult on ‘end of contract notifications in July 2018 as part of their work to help consumers get a better deal, Richard Neudegg, head of …