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uSwitch comments on Ofcom’s fairer prices for broadband customers announcement

Richard Neudegg, head of regulation at uSwitch.com, comments: “Ofcom’s detailed pricing analysis confirms that it is active and engaged broadband customers that get the best deals. Households that are out-of-contract …

Exciting news as Sky launches ultrafast broadband

Commenting on Sky launching Ultrafast broadband, Dani Warner, broadband expert at uSwitch.com, says: “Sky’s entry into the world of ultrafast broadband is exciting news for consumers, and a big step …

Virgin Media increase broadband and TV prices – uSwitch comments

Following the news that Virgin has contacted customers to inform them of the price rise it announced last month Dani Warner, mobiles and broadband expert at uSwitch.com, says: “These increases for …

Disappointing to see Plusnet top Ofcom’s complaint data

Commenting on Ofcom’s latest quarterly complaints data, Dani Warner, broadband expert at uSwitch.com, says: “It’s disappointing to once again see Plusnet as the most complained about provider for landline and broadband, …

Reassuring to see regulators tightening up the package of consumer rights

Richard Neudegg, head of regulation at uSwitch.com, comments: “It is reassuring to see regulators tightening up the package of consumer rights across industries. As long as markets are encouraged to …

uSwitch comments on Google’s Stadia gaming platform launch

Ernest Doku, telecoms expert at uSwitch.com, says: “Google’s launch of Stadia, hot on the heels of Microsoft and Sony announcing their partnership in a cloud-based system, is the clearest indication …

uSwitch comments on Ofcom’s Fairness for Customers commitments

Following Ofcom’s publication of its Fairness for Customers commitments, Richard Neudegg, head of regulation at uSwitch.com, says: “The requirement to treat customers fairly has not been baked into the telecoms …

Crash Broadbandicoot: Three quarters of online gaming households stricken by broadband issues

More than three quarters (77%) of households with online gamers report their broadband isn’t up to scratch[1] Nearly two thirds of UK households (61%)[2] now contain gamers who play online …

uSwitch comments on Ofcom’s final statement on end of contract notifications

Richard Neudegg, head of regulation at uSwitch.com, comments: “Ofcom is finally moving the telecoms sector towards what consumers have come to expect in other areas such as energy and insurance, which …

uSwitch comments on BT Group’s end of year results

Following BT Group’s results announcement this morning, Ernest Doku, telecoms expert at uSwitch.com, comments: “BT Group’s decision to increase the pace and ambition of Openreach’s fibre investment programme is more than just …