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Uswitch responds to Ofcom's latest telecoms and pay TV complaints data
Ernest Doku, telecoms expert at Uswitch.com, responds to Ofcom’s latest telecoms and pay TV complaints data: “It’s good to see that complaints to Ofcom about landline, fixed broadband and pay-TV have fallen in the first quarter of this year compared to Q4 of 2023...
Uswitch responds to Ofcom's confirmation that inflation-linked mid-contract price increases will be banned
Richard Neudegg, director of regulation at Uswitch.com, comments: “After years of campaigning for an end to unpredictable inflation-linked mid-contract price rises with no escape for customers, Ofcom’s new rules will bring some much needed clarity and certainty...
Uswitch responds to Plusnet's change to a 'pounds and pence' model for future mid-contract price rises
Ernest Doku, telecoms expert at Uswitch.com comments on Plusnet’s change that from 11th July all new contracts will include details of “pounds and pence” cost increases...
Uswitch responds to Vodafone's 'pounds and pence' cost increases announcement
Ernest Doku, telecoms expert at Uswitch.com comments on Vodafone’s announcement that from 2nd July all new contracts will include details of “pounds and pence” cost increases...
Wi-Fi alert: Warning as UK's first heatwave of the year could cause internet issues
The great British summer could finally be arriving, with a heatwave expected to deliver temperatures in the high 20’s...
Match of the D(el)ay: almost half of Brits report sports spoilers from neighbours or phone due to broadband lag
Ahead of the start of the summer of sports, Brits are being warned to mute their group chats if they are using digital streaming services to avoid live-lag spoiling key...
Uswitch comments on NOW Broadband’s £36 a year bill increase
Sabrina Hoque, telecoms expert at Uswitch.com, comments: “Another mid-contract price increase unfortunately means bigger bills for already cash-strapped consumers. NOW Broadband customers didn’t receive inflation-linked increases at the same time...
£14.4 billion bill blow as broadband and mobile price rises kick in
Mobile and broadband price hikes have hit Brits across the UK, increasing broadband bills by £15.20 and raising mobile bills by £7.90 on average in the past month alone, according to new research by Uswitch.com, the comparison and switching service...
Uswitch comments on BT digital network delay
Uswitch comments on the news that BT has delayed its timetable to move all customers onto a new digital network following concerns about vulnerable customers who rely on landline-based personal alarms...