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Uswitch comments on Ofcom's findings revealing the best and worst telecoms providers for customer service

Ru Bhikha, telecoms expert at, says: “The demand on mobile and broadband services may have eased off slightly since the height of the pandemic but some customers...

Don't get caught lagging - Uswitch's five tips to beat the video call blues

With the huge growth in video calls over the last two years, many people will have experienced the annoyance of a slow internet connection, or a freeze...

woman working from home with laptop

York is ranked best place to live in new Uswitch Hybrid Working Index

With the number of Brits dividing their time between home and the workplace doubling since the pandemic, York has been named the best place to live in a brand new...

Uswitch comments on the launch of Virgin Media's Stream

Ernest Doku, telecoms expert at, comments: “Hot on the heels of Sky's bid to revolutionise entertainment with a new TV in Glass, Virgin's Stream frees consumers from the...

Uswitch comments on Ofcom's latest findings that one in three consumers fail to spot online misinformation

Ernest Doku, broadband expert at, says: “The internet is the main source of news for millions of people, and it is concerning how difficult consumers find it...

woman at home paying bills on her laptop

Uswitch offers ten telecoms tips to help beat the price hikes

Many consumers face price rises of up to 11% in their mobile and broadband bills from the start of April, is offering advice on how to keep bills as low as possible...

Uswitch comments on Ofcom's update on their guidance on the treatment of financially vulnerable customers

Ernest Doku, telecoms expert at, comments: “The cost of living is increasing at an alarming rate and telecoms customers aren’t immune to these rises...

Closeup of Wi-Fi router

Router Nowhere: Consumers call for 'universal router' with 22 million unused Wi-Fi devices cluttering UK homes

Households across the UK are sitting on more than 22 million unused broadband routers — enough to fill ten Olympic swimming pools — which are going to waste instead...

Image: Shutterstock

Seven million broadband customers face double whammy of price rises on top of £1 billion out-of-contract premium

Seven million broadband customers are suffering a double sting this spring — overpaying because they are out of contract and also facing inflation-busting price rises, according to

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