12 February 2020
Customer satisfaction increases as Octopus Energy voted ‘Supplier of the Year’ in Uswitch Energy Awards
Octopus Energy takes the ‘Supplier of the Year crown from OVO Energy, as well as scooping three other category wins Bulb finishes runner-up overall, on top of four category wins …
7 February 2020
Energy price cap lowered by £17 – Uswitch comments
Ofgem reduces energy price cap on Standard Variable Tariffs (SVTs) by £17 to £1,162[1] on average from 1 April, in response to falling gas and electricity costs But 11 million …
29 January 2020
Two energy suppliers fined over £9 million for inaccurate bills and poor communication – Uswitch comments
Uswitch.com energy expert Rik Smith said: “Today we have two energy companies being fined by Ofgem for messing up their customers’ bills. “Ovo Energy have long enjoyed a good reputation and loyal …
22 January 2020
2019 record year for electricity switching – uSwitch comments
Commenting on the latest figures from Energy UK which show that 2019 was another record year for electricity switching, Head of Regulation at uSwitch.com, Richard Neudegg, said: “Switching supplier is …
21 January 2020
New year, green you?
uSwitch reveals the reality of the nation’s commitments to being ‘greener’ in 2020 A third (34%)[1] of New Year’s resolutions involved caring for the environment – but just 29% of …
14 January 2020
Energy bills to increase by £16 million as flurry of fixed tariffs come to an end on 31st January
47 fixed price energy deals from 13 suppliers end in January[1] The average increase is £114, but some customers could see price hikes of over £190 per year (19%) if …
9 January 2020
Ofgem open investigations into two smaller energy firms – uSwitch comments
Commenting on the news that Gnergy has not met the final demand to pay its renewable energy subsidies and faces enforcement action by Ofgem, uSwitch.com energy expert Rik Smith said: …
28 December 2019
UK households save estimated £1.7 billion switching energy deals in 2019
uSwitch.com data shows average savings of £283 per household in 2019[2][2] Broughton, Manchester revealed as savviest postcode for switching and saving[2] Over half (53%) of switches in London were to …
16 December 2019
2019 set to be record year for electricty switches – uSwitch comments
Commenting on the latest electricity switching figures from Energy-UK, which show that switching in 2019 has hit last year’s record-breaking total with a month to spare, uSwitch.com energy expert Rik …
16 December 2019
iSupply Energy fined for overcharging customers – uSwitch comments
Head of Regulation at uSwitch.com, Richard Neudegg, said: “iSupply has badly let down consumers. Mistakes can happen, but they overcharged their own customers and did nothing about it until the …