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Customer satisfaction increases as Octopus Energy voted ‘Supplier of the Year’ in Uswitch Energy Awards

Octopus Energy takes the ‘Supplier of the Year crown from OVO Energy, as well as scooping three other category wins Bulb finishes runner-up overall, on top of four category wins …

Energy price cap lowered by £17 – Uswitch comments

Ofgem reduces energy price cap on Standard Variable Tariffs (SVTs) by £17 to £1,162[1] on average from 1 April, in response to falling gas and electricity costs But 11 million …

Two energy suppliers fined over £9 million for inaccurate bills and poor communication – Uswitch comments

Uswitch.com energy expert Rik Smith said: “Today we have two energy companies being fined by Ofgem for messing up their customers’ bills. “Ovo Energy have long enjoyed a good reputation and loyal …

2019 record year for electricity switching – uSwitch comments

Commenting on the latest figures from Energy UK which show that 2019 was another record year for electricity switching, Head of Regulation at uSwitch.com, Richard Neudegg, said: “Switching supplier is …

New year, green you?

uSwitch reveals the reality of the nation’s commitments to being ‘greener’ in 2020 A third (34%)[1] of New Year’s resolutions involved caring for the environment – but just 29% of …

Energy bills to increase by £16 million as flurry of fixed tariffs come to an end on 31st January

47 fixed price energy deals from 13 suppliers end in January[1] The average increase is £114, but some customers could see price hikes of over £190 per year (19%) if …

Ofgem open investigations into two smaller energy firms – uSwitch comments

Commenting on the news that Gnergy has not met the final demand to pay its renewable energy subsidies and faces enforcement action by Ofgem, uSwitch.com energy expert Rik Smith said: …

UK households save estimated £1.7 billion switching energy deals in 2019

uSwitch.com data shows average savings of £283 per household in 2019[2][2] Broughton, Manchester revealed as savviest postcode for switching and saving[2] Over half (53%) of switches in London were to …

2019 set to be record year for electricty switches – uSwitch comments

Commenting on the latest electricity switching figures from Energy-UK, which show that switching in 2019 has hit last year’s record-breaking total with a month to spare, uSwitch.com energy expert Rik …

iSupply Energy fined for overcharging customers – uSwitch comments

Head of Regulation at uSwitch.com, Richard Neudegg, said: “iSupply has badly let down consumers. Mistakes can happen, but they overcharged their own customers and did nothing about it until the …