22 September 2016
uSwitch comments on Ofgem bi-annual survey on how suppliers handle complaints
Today Ofgem has published its bi-annual survey on how energy suppliers handle complaints. Commenting on the results, Claire Osborne, uSwitch.com energy expert, says: “It’s incredibly disappointing that consumers are becoming …
22 September 2016
1 in 4 households face energy bill shock from estimated meter readings
More than one in four (26%) households submit energy meter readings less than once a quarter, increasing the risk of receiving inaccurate estimated bills[1] When estimated bills are too low, …
16 September 2016
uSwitch comments on launch of ScottishPower ‘PowerUp’ deal
Today ScottishPower has announced that its customers will be able to buy gas and electricity in bundles of days rather than signing up to standard or fixed price deals. Commenting …
14 September 2016
uSwitch comments on proposals to cap prepayment meter warrant charges for consumers in debt
Ofgem has today published proposals to cap charges for installing prepayment meters under warrant. Commenting on the news, Claire Osborne, uSwitch.com energy expert, says: “Ofgem figures suggest energy customers could …
8 September 2016
Parents to fork out £5.8 billion for Uni students this year
UK university students’ parents are set to dish out over £5,000 per child in financial support this academic year, collectively adding up to over £5.8 billion[1] Almost nine out of …
5 September 2016
Fixed energy deal prices continue to rise as summer comes to a close
21 energy suppliers have replaced their cheapest deals with more expensive plans since June, according to new analysis by com[1] 8 suppliers, including EDF, The Co-operative Energy, OVO Energy, Flow …
1 September 2016
Warning bell as Co-op Energy announces 3% price hike
The Co-operative Energy is to raise its standard energy prices by 3% from 1st October[1] Average household bill for a Co-op Energy dual fuel customer on a standard plan will …
1 September 2016
uSwitch comments on Citizens Advice energy complaints league table
Responding to Citizens’ Advice’s latest energy complaints league table, which shows the widest ever gap between the best and worst providers, Claire Osborne, energy expert at uSwitch.com, says: “Energy bills …
31 August 2016
New index reveals best place to live for families in UK
Top GCSE grades, good pay and weather, close proximity to GPs and fast broadband place Hertfordshire as the best place to raise a family in the UK – according to …
15 August 2016
uSwitch comments on gas metering and billing issues
Commenting on news of metering and billing issues affecting a small number of gas customers, Claire Osborne, energy expert at uSwitch.com, says: “It’s vital that Ofgem, Energy UK and suppliers …