T-Mobile’s recent Android Ice Cream Sandwich (ICS) rollout for the Samsung Galaxy S2 has gone down less than smoothly amid users' complaints they’re ‘unable to go online’ since upgrading.
The update, which landed on Sunday, has reportedly rendered the web browser inoperable for some customers, even causing the phone’s screen to ‘go black and freeze’ in rare cases.
Fortunately, there appears to be a fairly simple way to fix the problem yourself, as posted by one our readers (see below) - and subsequently endorsed by another uSwitch Tech community member.
Danger! Danger! High voltage!
Bizarrely, the update also appears to affect the S2’s power management, with users reporting they are being shown the “Charging paused. High Voltage” error message when trying to use a car charger. Others claim they are no longer able to create new folders to organise apps.
T-Mobile UK’s Twitter support team appear to be oblivious to the update’s current status, despite telling customers earlier that it would be available only via Samsung’s Kies application and “sent out in stages to allow servers to cope”. We’ve contacted the carrier for clarification and are awaiting a response.
Have you had any issues since installing ICS? Let us know in the comments section below.
Instructions to fix browser issue:
Applications -> Settings -> Applications -> Select All (on right hand side top menu) -> Scroll down to bottom of the applications list to find web'n'walk -> Select web'n'walk - > Tap ‘Clear Data’ and ‘Clear Cache’ -> Exit back to home screen -> Launch web'n'walk browser.