Skip to main content
  2. News
  3. 2017
  4. January
  5. Galaxy Note 7: Samsung tests reveals faulty batteries to blame

Galaxy Note 7: Samsung tests reveals faulty batteries to blame

Galaxy Note 7 southwest airlines

Samsung has confirmed that faulty batteries were to blame for the explosion of Galaxy Note 7 smartphones, leading it to recall and then discontinue its flagship device.

In an official statement, a week after findings were partially leaked to Korean media, Samsung said it had, “concluded that the batteries were found to be the cause of the Note 7 incidents.”

Samsung said it reached its findings after testing 30,000 batteries and 200,000 fully–assembled devices. Engineers replicated the incidents which caused what is widely regarded as the biggest disaster to hit the smartphone industry in the last ten years.

Samsung said it had retained the services of independent organisations in order to provide objective analysis.

Researchers discovered that initial problems rose because the casing for the original batteries used in the Galaxy Note 7 was too small to house them.

After recalling the phone in the hope of keeping it on the market, a different battery fault meant handsets continued to explode, forcing Samsung to halt production and take the device off shelves for good.

Head of Samsung’s mobile business, Koh Dong–jin, apologised for the, “discomfort and concern we have caused to our customers.”

Promising that the same issues would not arise in future smartphones, Samsung said, “We have taken several corrective actions to ensure this never happens again, including the implementation of a multi-layer safety measures protocol at the product planning stage, and an 8-Point Battery Safety Check. We look forward to moving ahead with a renewed commitment to safety.”

Category: News
back to top