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An entire neighbourhood's broadband connection problems have been fixed by BT after it supplied one household with a new TV.

The telecoms provider explains that faulty electronic equipment can have an adverse effect on broadband connections, bringing data transfer rates down considerably.

Ashley Pickering of BT Wholesale's broadband access solutions team told PC Pro: "It's generally the power supply - a slightly faulty power supply in a television can degrade the performance of your line."

Mr Pickering added that it proved difficult convincing the customer that their TV was having an adverse effect on other residents in the area, noting that an area roughly 400 metres in diameter had been experiencing high latency over their broadband connections as a result of the faulty equipment.

However, he concluded by asserting that it would not become common policy to replace faulty TV sets for all customers experiencing slow broadband speeds.

The news follows recent criticism of BT from one member of Scottish parliament who asserted that the company was not doing enough to rectify problems with sluggish connections on the Shetland Islands.

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