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2016 uSwitch Credit Card Awards

The votes are in for the 2016 uSwitch Credit Card Awards. We spoke to 10,000 credit card customers to find out who topped our customer satisfaction tables in this year's survey.

Congratulations to this year's winners

Credit card provider of the year

Credit card provider of the year
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Best overall customer service

Best overall customer service
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Best value for money

Best value for money
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Best mobile website

Best mobile website
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Best rewards scheme

Best rewards scheme
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Best mobile app

Best mobile app
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Best for balance transfers

Best for balance transfers
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Best for credit building

Best for credit building
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Best website

Best website
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Best for 0% on purchases

Best for 0% on purchases
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Best for overseas use

Best for overseas use
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Best application process

Best application process
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About the awards

The annual uSwitch Credit Card Awards are the result of our survey of credit card customers to assess the quality of their customer service.

The latest awards in 2016 saw us speak to 10,000 credit card customers to gauge how you feel about credit card providers and the level of customer service they provide.

We have divided the survey results into 12 distinct categories reflecting the broad range of ways you interact with your card provider - from websites and on the phone to mobile apps.

To see and compare all our credit card providers visit our credit cards homepage.